Credit Control & Collections Team Leader

England, Staffordshire, Stoke on Trent
pension + car parking + 20 days holiday
17 Jan 2019
31 Jan 2019
Andrew Santamaria
Job Role
Credit Manager
Contract Type
Level of qualification
Not qualified

The role of the credit control & collections team leader will be to lead the accounts receivable/collections team in reducing the outstanding company debt while offering a high level of service to their clients.

Client Details

Our client is a well established global electrical supplier who has experienced year on year growth. They pride themselves on offering a high standard of service to their clients while recognising and reward their staff for a job well done.


The role of the credit control & collections team leader will include but not limited to:

  • Monitor staff to ensure DSO and over 60 day balances do not increase
  • Hold monthly meetings to review credit and collections staff goals
  • Make decisions regarding credit holds and credit limit increases
  • Perform analysis on credit applications and reports to establish credit terms
  • Resolve issues relating to customer billing and account balances
  • Reconcile customer accounts
  • Process bankruptcy claims filings and updates
  • Maintain and monitor metrics on performance of staff to ensure goals are met


The successful candidate will have the following:

  • Be fluent in German - Advantageous
  • Previous credit/collection supervisory expereince - Essential
  • Ability to motivate the team to achieve company KPI`s - Essential
  • Excellent communication skills both written and verbal - Essential
  • Strong communicator at all levels - Essential
  • Ability to supervise and work with people - Essential
  • AAT or Degree -Essential

Job Offer

On offer for the successful candidate will be a annual salary of £23,000 - £26,000 dependant on experience + 20 days holiday + 5 emergency days + company pension + car parking