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This job has expired

Credit Control Team Leader

Employer
Marlowe Fire & Security
Location
Manchester, UK
Salary
Competitive
Closing date
Jan 13, 2019

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Benefits: Annual Salary up to £27,500, dependent on experience Annual KPI Related Bonus Pension Scheme Life Assurance Job Purpose Summary To be part of a fast paced, rapidly growing business and will manage a team of circa 5 Credit Controllers driving performance and providing support and clear direction to the Credit Control Team to ensure cash collection targets are met and overdue debt is reduced. Key Responsibilities & Accountabilities Responsible for the team's monthly cash collection and quarterly reduction of aged debt targets. Monitor teams performance on a regular basis Assisting in setting Targets/KPI's and working towards Targets/KPI's Ensure efficient prioritisation of tasks amongst the team to ensure targets are met and adhered to Deliver training and coaching to the team and assist with personal development of individuals Escalate any roadblocks and issues as and when necessary to the relevant member of staff Hold regular one on ones with collections team, documenting outcomes and action plans Reduce the development needs of the team Deputising for Senior Credit Control Manager in their absence, providing key reports etc. Take ownership of complex accounts to obtain payment where appropriate Oversee the collection process and ensure team members are adhering to process agreed Ensure that the team are working to meet KPI's both team and individual Use credit checking procedures to approve credit account applications & review existing credit limits where required. Liaise with customers and internal departments to resolve queries in a timely and professional manner Assist Senior Credit Control Manager in the day to day running of the credit control team Any other ad hoc task as and when required Person Specification Personality- Energy, Drive and Enthusiasm Team Leader/Supervisory Experience Excellent people & leadership skills Proficient in excel spreadsheets Professional and organised Computer literate Experience of Sage Line 200, Cash4Windows & Credit Hound preferred but not essential

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