Vitality, Protection Assistant, Stockport, £Competitive Bonus Benefits Vitality is an award winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. As our Protection Assistant, you'll get the benefits our members enjoy, including: - Bonus scheme - 25 days holiday plus bank holidays - Vitality Private Medical Insurance - Stakeholder Pension Plan with employer contribution - Vitality Partners and Rewards - Access to great onsite facilities including subsidised canteen - Stockport central location - 10 min walk from bus station and train station plus free local parking What you will be doing as our Protection Assistant: - Sending callouts for adviser applications requiring SD&Ns - Confirming receipt of adviser applications - Inputting and maintaining daily/weekly tracking data for SD&Ns, received/due dates, SLA etc. - Prioritising and producing SD&Ns from adviser application information and best practices. - Maintaining data on adviser preferred styles, formatting and phrasing etc - Discussing and confirming any queries with advisers - Returning completed SD&Ns to the advisers Our Protection Assistant: - A high level of customer focus and with the drive to achieve stretching business objectives within an environment that demands service excellence and compliance with high regulatory standards - Strong written communication and people skills will also be very important - A confident and driven personality will be a necessity - Financial Services background or similar - Customer Service experience - Excellent communication and listening skills - A polite and friendly manner Closing date: Friday 4th January 2019 Working for Vitality as a Protection Assistant you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. If you feel you have the skills and experience to become our Protection Assistant then please click 'apply' today