Credit Controller

Recruiter
Safetykleen
Location
Stirling, UK
Salary
Competitive
Posted
04 Dec 2018
Closes
30 Nov 2018
Ref
930747179
Contract Type
Permanent
Hours
Full-time
Part Time Credit Controller- 20 hours per week Must have Credit Control experience Objective of role The Branch Credit Controller will be part of the Credit Control Team based in a branch dealing with typically high volume, low value clients. This role with have a dual reporting line into both the Customer Service Team Leader and Credit Control Manager. Main Responsibilities -Working as a key part of a medium sized team to effectively maximise cash collections from clients via telephone, fax, email and internal/external meetings -Minimise over 60 days debt by effectively managing collection activity and account issues in a targeted and methodical manner -Maintain an up to date AR by ensuring unallocated cash, refunds, write off's and general housekeeping activities are completed in a timely fashion -To achieve our working capital targets; Cash Collection, Aged Debt and ultimately DBO/DSO -Ensure our credit control systems remains up to date and accurately reflects activity and, or, the status of invoices -To deal with customer enquiries/disputes and liaise with the Sales Team and Branches to resolve issues in a timely manner -Provide management with information on collection activity when required -Aiding in the processing of payments from customers, including cheque and credit card payments and any other Data Entry that is needed for example client portals -To chase order numbers and any other duties associated with reducing debtors days -To be able to handle high volume calls and emails -Maintain excellent relationships with the clients, Branch and Regional Director -Adhere to company policies and procedures, whilst approaching the role in a professional and competent manner -Take action to ensure reoccurring issues are corrected -Any other duties reasonably requested and which are within the scope, spirit and purpose of the job. Competencies -Must be able to maintain good customer relations at all times -Proven commercial credit control skills at medium to large companies -Strong computer literacy skills including MS Office applications or similar -GSCE Maths and English or equivalent -To be methodical when performing daily tasks. Thereby ensuring the branches compliance with SK procedures and legislation -Conveys an image which represents Safetykleen UK, their role, and the core values Person Specification -Good communication skills -Personable and outgoing -Team player -To be able to work on own initiative -Self-motivated -Confident when dealing with people This job was originally posted as www.totaljobs.com/job/82889543

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