Team Head of Operational Risk Management (ORM), Private Banking - Hong Kong

Charterhouse Partnership Hong Kong
Hong Kong
Competitive salary
09 Aug 2017
17 Aug 2017
Contract Type

Job Description

Operational Risk Control team is responsible for the maintenance and enhancement of the Operational Risk Framework of the Bank and for monitoring, assessing and controlling the level of operational risk exposure that results from the Bank's business activities.


  • Maintenance and further development of the Operational Risk Framework of the Bank, enhancement of operational risk processes to improve efficiency / effectiveness
  • Maintenance of Internal Controls Framework of the Bank (1st and 2nd Line of Defence), Global Minimum Controls, Key Risk Indicators and Risk Reports
  • Perform detailed investigations of critical events, operational incidents, client complaints and fraud case, assess remedial actions for prevention of such events and presenting results and risk mitigating measures to Management
  • Coordinate fraud prevention efforts with Head Office Fraud Prevention and Detection team
  • Maintenance and integration of policies, procedures and internal controls related to Operational Risk area
  • Provide local support to Information Security Asia in investigating incidents and assisting in the implementation and enhancement of the Information Security framework in Hong Kong
  • Active interaction with Head Office and Singapore to ensure standardized operational risk management and participating in regional / global initiatives and projects
  • Mentor and provide guidance to the team members for professional development

Skill Requirements


  • Good presentation and communication skills
  • Initiative and motivation
  • Leadership skills
  • In-depth knowledge of operational risk management in private banking and regulatory requirements
  • Sound understanding of the bank and the business to recognize areas of operational risk and apply controls and measures
  • Knowledge and experience in suitability is an asset
  • Minimum 10 years' experience in the financial industry, mainly in Private Banking

If you are interested in finding out more about this career opportunity, please email your resume to Nestor Roldan Tel: (852) 3151 1300 Web:

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