Head of Shared Investigative Services

Standard Chartered Bank Singapore
08 Aug 2017
18 Aug 2017
Contract Type
Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.

Job Description

  • Overall responsibility for leading and managing, non-government investigations for the Bank in the ASEAN/Singapore, including direct responsibility for operational risk management and investigation delivery.
  • Ensuring effective investigation strategies to manage legal and regulatory issues that may have a significant impact on the ASEAN/Singapore; keeping abreast of changes within the Group and Region. Represent the Bank and lead on external relationships with advisory groups, law enforcement agencies and other (non-legal) external stakeholders.
  • Provide input and oversight of the development of end-to-end scalable infrastructure and processes to execute Investigation processes. This includes establishing and maintaining training, advice and support, to assure the process policies and standards are effectively implemented across the Group
  • Utilise external and internal networks to the bank to build strong liaison across the Group
  • Provide reports and other Management Information in agreed and standardised format
  • Coordinate identification of themes, trends and lessons learnt from investigations in the ASEAN/Singapore to support the continuous improvement of the Bank's conduct and control environment.
  • Conduct and manage non-government investigations against the Bank and/or with employees that have potential material impact on the Bank from either a reputational, regulatory, financial or litigation perspective (or any combination of the same)
  • As required, investigate data leakage cases escalated for ASEAN/Singapore and assist in promoting awareness of the importance of confidentiality of bank information. Support management and promote Speaking Up in country with assistance from Regional investigative team.
  • Adopt a flexible approach in supporting other areas within the Group Investigations structure (and in seeking inbound support when necessary) to promote effective and efficient allocation of investigative resources.
People and Talent
  • Establish, develop and maintain close collaboration with key internal functional stakeholders including Legal, Compliance, FCC and HR, to fully embed the Group Investigations framework including the formalisation of policies, procedures, processes and controls.
  • Adopt a flexible approach in supporting other areas within the Group Investigations structure (and in seeking inbound support when necessary) to promote effective and efficient allocation of investigative resources
Risk Management
  • Maintain close interaction with those Risk Owners to whom responsibility is delegated to ensure resolution of system and control improvements identified through the Group Investigations process
  • Ensure regional senior management are fully informed of all key risks and issues in area of responsibility and reported in line with Bank's operational risk process.
  • Through relevant Operational Risk Committees and formal assignment of responsibility, establish and maintain an appropriate framework and procedures for identifying, monitoring, measuring, assessing, reporting and managing embedded end-to-end process risks related to Investigations.
  • Reinforce an effective and exemplary risk and control culture and further strengthen the control environment
  • Act to minimise operational loss and audit failures and take proactive measures to respond to matters arising.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Business and function heads (Regional Management Group)
  • Human Resources
  • Compliance
  • Legal
  • Financial Crime Compliance

Qualifications and Skills

  • At least 10 years substantive background in enforcement actions, investigations or prosecutorial and regulatory agency environment, with local expertise in at least one of the countries within the ASEAN/Singapore jurisdiction
  • Sharp business acumen with experience of investigations in white collar corporate environment and/or experience advising or managing complex investigations and related risks representing Financial Institution
  • Excellent investigation, analytical, problem solving, risk mitigation and report writing skill
  • Demonstrated ability to conduct best practice investigations with a high level of integrity, independence, professionalism and discretion
  • Understanding of the key features of relevant laws and regulations relevant to Bank and the role of Investigations
  • Knowledge and sound judgement of business practices, regulatory relationship management and reputational risk

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

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It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Diversity and Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.