Senior Consultant, Performance Improvement, Financial Services, Sydney

EY Australia
Not Specified
14 Aug 2017
22 Aug 2017
Contract Type

EY are
the only professional services organisation who has a separate business
dedicated exclusively to the financial services marketplace. Join Financial
Services (FSO) and you will work with multi-disciplinary teams from around the
world to deliver a global perspective. Aligned to key industry groups
including wealth and asset management, banking and capital markets and
insurance, we provide integrated advisory, assurance, tax,
and transaction services to a range of high profile companies. Read
on to see where a career with EY can take you!

The Opportunity

Our Financial Services
clients are facing disruption to their business model as new entrants exploit
shifts in consumer behaviour with the growth of digital, and customer
expectations continue to rise.  Working with multi-disciplinary teams you will have
the chance to work on a broad range of engagements from customer strategy and
design through to execution, to deliver bespoke solutions that align the
customer value proposition and experience to the organisations? overall
strategy.  Sound interesting? Well this is just the beginning.
Because whenever you join, however long you stay, the exceptional EY experience
lasts a lifetime.

Your Key Responsibilities

In your role as a Senior Consultant you will:
  • Help develop full scale operational and organisational
    transformations across our client?s customer functions
  • Prepare and deliver client proposals and other sales support
  • Manage client stakeholder relationships
  • Package overall project findings into clear, concise, high-quality
    work products
  • Act as a subject matter resource on one or more services,
    leveraging your knowledge and experience to meet client problems
  • Start to lead small teams and work streams
Skills and Attributes for Success
  • Ability
    to think critically and keep customer experience at the forefront of everything
    you do
  • Demonstrated
    experience in translating data into commercial insights in a clear and succinct
    manner, informed by structured problem solving
  • Willing to stretch and challenge client thinking with a natural
    curiosity to define new ways  of working
  • Confident
    rapport building skills across all levels of the organisation
  • Using your business experience and sound
    project management skills to frame advice in a way that is helpful to
    achieve business results
  • Excellent cross-group collaboration, communication, negotiation and
    interpersonal skills, including strong presentations skills

To qualify for the role you must have:

  • A
    minimum of 3-4 years of experience across one or both of the below:
  • Consulting
    experience ideally within a professional services organisation (1-2 years
  • Demonstrated
    experience within a relevant Customer field, which may include digital and
    multi-channel focus / customer centric journey mapping / customer experience /
    customer transformation
  • Ability
    to create impactful and succinct PowerPoint presentations
  • Proactive approach to work and
    the ability to anticipate the needs of your team and deliver accordingly
  • Excellent analytical and business report writing skills
  • Intermediate to advanced knowledge of Microsoft Office suite products
What working at EY Offers:

We offer a competitive remuneration package where
you?ll be rewarded for your individual and team performance. Our comprehensive
Total Rewards package includes support for flexible working and career
development, and with FlexEY you can select benefits that suit your needs,
covering holidays, health and well-being, insurance, savings and a wide range
of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging
    colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that?s
    right for you
About EY

As a global leader in assurance, tax,
transaction and advisory services, we?re using the finance products, expertise
and systems we?ve developed to build a better working world. That starts with a culture
that believes in giving you the training, opportunities and creative freedom to
make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a
lifetime. And with a commitment to
hiring and developing the most passionate people, we?ll make our ambition to be
the best employer by 2020 a reality.


If you can
confidently demonstrate that you meet the criteria above, please contact us as
soon as possible.


Make your mark.  Apply

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