Operations Officer, Data Management (1 year contract)

Bank of Singapore
03 Oct 2017
06 Oct 2017
Contract Type
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!

Primary Responsibilities
  • Receive and create instruments and counterparty information
  • Update instrument and counterparty information
  • Update other non-client/non-instrument general static such as holiday tables, FICS (FATCA), FI Key (EDW)
  • Setup of nostro cash account
  • Setup of client cash account
  • Setup segregated account
Fees Administration
  • Monthly monitoring and processing of fee payment to custodians
  • Update custody fee rate for advisory clients
  • Quarterly export custody fee for advisory client accounts for other teams onward processing for their respective markets
  • Perform adhoc and quarterly processing of Management and Safekeeping fee for Discretionary/Advisory Portfolio Management clients
  • Pass operating loss/goodwill GL entry on ORI related items
  • Fee waivers setup in system
  • Ad-hoc tasks / projects as assigned by Line Manager
  • Ensure the processes are executed in line with the SOPs of the team and ensure team members understand their roles
  • Execute the control framework of the team (eg. EOD checklist, incident management, etc)
  • Execute the client delivery framework and ensure team members understand the client experience and how they impact it
  • Handhold exceptions and escalations until the event is complete with full resolution
  • Reporting of statistics/volume of the team for MIS purpose

Work Experience
  • 3-5 years relevant knowledge in Operations, Treasury and/or Securities related roles
  • Good knowledge of Microsoft applications
  • Good interpersonal and communication skills, able to interact effectively with various stakeholders
  • Strong problem-solving skills for complex matters and eye for detail and accuracy
  • Analytical and process minded, understand processes and workflows from start to end
Academic and professional qualifications
  • Polytechnic diploma or University degree
  • Fluency in English is essential
  • Clear written & verbal communication skills with all levels of staff
  • Good knowledge of Excel, Word and Outlook