Assistant Manager, Payments and Cash Management Operations

BNP Paribas (Asia)
Hong Kong
15 Aug 2017
17 Aug 2017
Contract Type
BNP Paribas

The BNP Paribas Group is a leader in banking and financial services, employing over 185,000 people across 75 countries and 5 continents. At BNP Paribas, we work continuously on behalf of our clients, helping them to realise their projects around the world. You can be an important part of this, helping us to serve our clients both in mature and emerging markets, providing them with financial solutions across a diverse range of expertise, products and services. Our origins lie in Europe but nearly a quarter of our employees now work in our multi-award-winning Asian offices and we are a committed player in all APAC markets.

In Asia Pacific, BNP Paribas has been present in the region for over 150 years and plans to grow its business from €2bl EUR to €3bl EUR by the end of 2016. With 9,000 employees in the region and a presence in 14 markets (with 3 main centres in Hong Kong, Singapore and Tokyo), BNP Paribas offers you the chance to grow with us in Asia Pacific.

Position Purpose
  • Assist the Manager in Payments and Cash Management Operations (PCMO) team to handle pre-processing tasks and transaction-related interactions with ARPC (India Back Office) and Business Lines within standard turnaround times, meeting operating standards & regulatory requirements and customer service expectation levels as established by Management
Key Responsibilities

Assist the Team Manager to supervise and/ or to handle pre-processing tasks in the Middle Office such as:
  • Receive paper instructions, perform call backs to clients (for those above threshold or to get clarifications on instructions), perform regulatory checks, negotiate rates with FX dealer, obtain approvals from Relationship Managers and/ or Compliance when required etc.
  • Validate scanned transactions and ensure timely scanning of instructions to ARPC
  • Handle Level 2 reviews of Incoming/ Outgoing SWIFT messages with Compliance/ OFAC hits in accordance with SHINE SOP and to escalate to Level 3/ Compliance if required
  • Respond timely to ARPC requests, investigate/ follow-up/ resolve accordingly and escalate to the Team Manager if required
  • Review daily reports and/ or exceptions and take appropriate actions as required
Other duties
  • Liaise with ARPC, Client Services and Business Lines
  • Act as a payment specialist for functional reviews on products/ services that are handled by the team
  • Participate in ad hoc tasks and/ or projects as assigned by Management from time to time
  • Assist to handle UAT (User Acceptance Tests) and ensure the product or system enhancement is well tested before roll-out
  • Take on any other duties as assigned by the Manager/ Department Head

Specific Qualifications Required

  • Minimum 8 years for Cash Management Operations in particular inward / outward remittances for International and Domestic payments as well as re-transfer payments
  • Good PC skills (Microsoft Words, Excel, etc)
  • High accuracy and strong attention to detail
  • Good knowledge of AML/ OFAC/ Compliance payment investigations would be a plus
  • Good written and oral communication skill in English
  • Good organization skills
  • Good problem solver
  • Diploma or degree holder
  • Ability to communicate effectively and follow instructions
  • Ability to handle pressure/ work in a fast pace environment with tight cutoff times
  • Pleasant disposition
  • Good team player