Credit Controller Pay: £9.50 PAYE - £11.50 Umbrella (Potential flexibility for a higher rate if you have Management experience) Duration: On going role with the possibility to be permanent

Location:
Northampton Working Days / Hours: Monday to Friday - 9:00am - 5:00pm Job Summary The key function of the role is to ensure effective and efficient collection of all monies payable to the Charity, across all revenue streams. To achieve this, the post holder will have a number of customer accounts to manage directly ensuring issues, queries and slow payers are dealt with quickly to minimise bad debts, and that difficult to resolve cases and emerging risks are brought to the timely attention of the Financial Accounts Manager for escalation as appropriate. Duties include: Ensure prompt and effective collection of income by regularly reviewing the debtors ledger(s), identify slow payers, queries and other issues and potential risks affecting receipt of cash from the Charity's customers in a timely manner and ensure quick resolution in order to recover full settlement of debt, by taking action or escalate as appropriate. Ensure debtor accounts are accurate. Post receipts onto the debtor ledgers which includes coding up remittance advices, resolving unidentified receipts and collating cheque receipts Develop and maintain excellent relations with funders/customers, the Sales and Marketing department and other key internal and external contacts. Recommend debts for write off only after all reasonable steps have been taken to secure payment ensuring SAH is operating with regard to economy, efficiency and effectiveness. Identify credit balances and organise in a timely manner where appropriate, with appropriate backup and authorisation, refunds to be made to the Purchasers. Distribute invoices at the correct point in time. Monitor and post withholding tax onto the debtor ledger and supporting the financial accounts assistant (treasury) in resolving queries in relation to discrepancies. Provide information, reports and reconciliations relating debtors as required. Provide cover for other members of the team as required. Any other duties as appropriate to the grade as required. Behavioural Competencies Communicates Effectively Acts on Own initiative Supports team working Continuously improves self and others High standard of honesty, integrity and fairness Persistence and tenacity Technical Competencies Good organisational skills. Accuracy. Experience with Finance. Experience with complex issue resolution. Experience with using Microsoft Office.