Credit Controller - City Centre - Permanent - £23000 - £25000 My client offer services to both the commercial and private client across a wide spectrum. The company has a wide range of clients throughout the UK with many clients having strong international connections. They have over 800 staff members and very modern city offices. They aim is to attract and retain the most talented people, and part of this is providing a great place to work. So, to support fairness and equality and to encourage a healthy work-life balance, we continually monitor and improve our benefits. They are proud that what we have achieved has been recognised over the past few years, being awarded Best Companies star status on a number of occasions and have featured in the Sunday Times 100 Best Companies to Work For. Also a silver standard accredited Investor in People Company, which means we are recognised for their efforts to improve workplace engagement, leadership, personal growth, wellbeing, team working and our impact on society. They are looking to recruit an experience Credit Controller to join our existing team based at our Nottingham office. You will be expected to collect the firm's debts by telephone, email and letter within defined guidelines, using the in house Collections software. You will ensure all notes are up to date and followed up in a timely manner, and you will evaluate and refer to the Credit Manager as appropriate. Organising meetings with lawyers to review outstanding debts as necessary, both in person and over the telephone is part of the role. You will be confident using your initiative within set guidelines and you will have strong communication skills both written and verbal. You will be comfortable communicating at all levels within the business. The successful candidate will be numerate and have experience of using Excel to a basic level; will have good negotiation and listening skills; will be organised and have a proactive approach to collections; and will be confident and determined to see the process through to conclusion. Attention to detail and accuracy are essential for this role. We are looking for applications from individuals who consider themselves to be an experienced Credit Controller with a flexible and professional attitude and approach. Responsibilities Client Inception Process Carrying out money laundering checks Setting up new clients in line with Money Laundering regulations and Firm policy Billing Raising bills in line with the Firm policy Chasing Payment From clients by telephone, letter & email Following set procedure as set out in the Firm policy but using own initiative within those set guidelines Liaising with lawyers as necessary Reporting to Client Collections & Administration Manager Other ad hoc duties and cover within the team as required. Additional information Position would suit someone who has been working as a credit controller for the service sector for a minimum of 5 years Hours 9 - 5.30pm Close to tram stop Pension Benefits