Collection Partner
- Employer
- Yes Bank Ltd
- Location
- Chennai, IN
- Salary
- Competitive
- Closing date
- Nov 19, 2019
View more
- Job Role
- Finance Business Partner
- Sector
- Finance
- Contract Type
- Permanent
- Hours
- Full Time
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Collection Partner - ( RB 00008Z ) Description Responsibilities Monitor various delinquency parameters and maintain delinquency at the desired levels for the location / portfolio assigned. Implement and execute collections strategy. Ensure achievement of process efficiencies in collections. Minimize credit losses and optimize cost of collections. Adhere to Code of Conduct, Procedures, Policies and guidelines of the Organization. Compliance to legal and regulatory norms of the region, organization, regulatory bodies, etc. Management of outsourced service provider and agencies and responsible for agency / service provider achieving collections targets. Manage escalations and disputes of customers. Provide inputs for strategy and highlight anomalies to respective departments within the organization. Participate in reviews with senior/top management. Portfolio analysis and feedback to top management /senior management /reporting line. Co-ordinate with various departments within the organization for issue/dispute resolution. People management skills and work towards low shrinkage, low attrition, shift adherence, etc at service provider / agency end Qualifications 7 years of collections experience (field telecalling) in credit cards. Primary Location India-Tamil Nadu-Chennai Work Locations Ra Puram Chennai Ground floor 11/23 2nd Main Road Raja Annamalai Puram Chennai Tamilnadu. PIN - 600028 CHENNAI 600028
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