Job Title; Junior Pensions Manager Hours; Monday to Friday, 9am - 5:30pm Salary; £28,000 - £30,000 per annum Location; Watford The Junior Pensions Manager will be responsible for elements of the pensions function within the business (as directed by the Pensions Manager), ensuring collaborative working with internal and external clients to deliver accurate information in a timely manner for our clients. This role will cover day to day delivery of our client's pensions requirements, including administrative duties, and client facing meetings. The purpose of the role is to enable the pensions department to function effectively, and ensure relationships are established and maintained with prospective and existing clients. Main Responsibilities; Ensure first class delivery of our clients' outsourced pension administration requirements'. Ensure the daily delivery of client schemes to ensure effective operational performance, achievement of quality and customer care targets, as well as complying with industry and legislative standards. Manage often complex or volume client or internal queries relating to the timely provision of our services. Provide up to date reports to the Business on the operation performance of the department Assist in the review of all processes and procedures to ensure they are current to operating model and legislative changes Keep up to date with current statutory regulations and monitor changes in the legal situation for pensions administration and developments in pension provision in order to ensure the optimum performance of the department Implement new client schemes in conjunction with Onboarding and Payroll departments Meet all internal and legislative processing requirements to agreed quality and timeframe SLAs Train and mentor new and/or existing pension administrators Requirements; Clear understanding of AE Pensions within a multi service environment Ability to liaise and work on a close level with a variety of clients Trained in the operation of Sage Line 50 payroll and pension module software Experience of working within a small pensions team Supporting Payroll colleagues in delivering on-going employee pension assessments' Meticulous attention to detail Recognised pension administration qualification with at least 2 years' experience in a pension's management role Proficient in all Microsoft Office products especially Excel Excellent organisation skills Excellent punctuality and professional conduct Ability to work well in a team Ability to think originally and creatively Positive attitude Commitment to the organisation and the clients we serve Ability to build rapport with others