We are searching for a manager with a strong fund accounting background within our London office based near St Pauls. The position involves actively managing the service deliverables to our clients by working with the client aligned service group to ensure all end to end service deliverables are met on a daily basis. The successful applicant will need to work across the internal service groups and although will have an accounting background, will be expected to understand the day to day operational processing. The successful applicant should be building partnerships with their clients and ensuring that the services we provide allow the client to grow their business confident in our performance. Key Responsibilities include but are not limited to: Client Service/Delivery Management Account Manager for a number of EMEA Fund Administration clients; typically Hedge Funds and Asset Managers Work closely with clients to understand their needs and service requirements and formulising account plans Facilitating and chairing regular in person service review meetings Responsible for managingclient issues and projects through to satisfactory resolution across all functions Ability to build effective relationships with key internal and external stakeholders at all levels Ensure all services are provided to clients in accordance with the contracts and any service level agreements Ownership of client delivery, including though not limited to, oversight and accountability of the day to day processing activities which include all facets of Fund Administration; Middle Back Office, Fund Accounting, and Investor Services Understand and manage client change requests through to completion. Acting as a partner and looking at the best solutions to any request or proposed process changes Manage investor due diligence questionnaires and presentations Coordination of SS&C Fund Administration Board Reports and presenting at the quarterly Board Meetings Fund Accounting Oversight of the NAV Production, Daily P&L delivery, Investor Allocations, Management and Performance Fee calculation and Reporting Understanding and Implementing FundProspectus andGoverningDocumentation on SS&C Systems Demonstrate a good Knowledge of Accounting Standards (IAS, IFRS, US GAAP ) and provide Oversight of the Year End Fund Audit Delivering efficiencies through automation, Standardisation and STP of processes Assessing and ensuring industry best practices are achieved Oversight of error reports; assessment of control failure and management of control improvements Maintain a robust risk and control frame work around our all deliverables Experience, Skills & Qualifications Demonstrated track record of strong client management in the financial sector Industry/Accounting Qualifications preferred (ACCA, CA, CAIA, CFA, CIMA) Proven record of liaising with Audit firms Solid understanding of operational risk and controls. Able to work well under pressure and providing solutions to complex problems Clear and concise verbal and written communication in English Strong interpersonal and client service skills Intelligent, professional, confident and presentable Ability to work independently and in a team under tight deadlines Maintain and display a high level of professionalism when dealing with clients, investors and colleagues Proactive and positive approach to all challenges. Self-motivated and take initiative Company Overview SS&C provides software and software-enabled services for the global financial services industry. Through a combination of organic innovation and strategic acquisitions, we have assembled a comprehensive selection of technology and service capabilities, backed by industry-leading expertise. Since 1995, SS&C has acquired 51 businesses with products, services and/or technologies in existing or complementary vertical markets. Acquisitions include GlobeOp, Advent Software, Citi Alternative Investor Services, Wells Fargo Global Fund Services and DST Systems. SS&C has more than 20,000 employees worldwide. Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia. SS&C provides the global financial services industry with a broad range of highly specialized software, software enabled-services and software as a service (SaaS) solutions for operational excellence. SS&C is the leading independent provider of cloud-based fund administration services and software for the alternative investment industry, including hedge funds, fund of funds, private equity funds and managed accounts. Data Privacy Notice The provision of personal information through your job application will be processed in accordance with SS&C Data Privacy Notice for Candidates ( https://www.ssctech.com/Portals/0/Documents/pdf-assets/SSC-EEA-Data-Protection-Policy.pdf ), which the applicant hereby acknowledges having read and fully understood . SS&C is an Equal Opportunity Employer and as such does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.