Payroll Specialist
Description of the role To work as part of a payroll support team responsible for processing of a broad range of payroll-related transactions received from internal stakeholders, whilst adhering to Service Level Agreements. To provide customer-focused support to UK-based colleagues on the telephone and via e-mail on a broad range of payroll matters. To provide daily support to internal and external stakeholders to enable the successful running of the payroll from start to finish. Main
Responsibilities:
• Process Payroll related transactions from internal stakeholders, such as: Detached Duty, Standby, On Call Onetime payment submissions Memberships, Loans, PASS scheme Working Party Subsistence P45 / New Starter Declarations Settlement Agreements Court Orders
• Process Time related transactions from internal stakeholders, such as: - Overtime - Shift Changes - Sickness - Phased Return To Work - Time Savings Accounts, Salary Offset
• Handle customer queries either via telephone or e-mail.
• Test SAP system configuration changes, as required. Essential Skills: Customer focused and results orientated, with a logical approach to completing tasks. Be able to work using own initiative and develop effective solutions to problems. Must be a team player and proactively assist other team members when needed. Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas. Ability to work under pressure to agreed deadlines. Work with minimum supervision, self-motivated. Excellent interpersonal skills, be well organised and have a flexible approach. Committed to support continuous improvements. Good knowledge of administrative processes within an office environment. Organisational and planning skills are essential to this role. Experience and Knowledge: Minimum of one year's experience within a payroll environment, with particular focus on payroll data input and handling payroll queries. Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions. Experience of a computerised payroll system (SAP would be desirable). Experience of working in a busy office environment and performing a broad range of administrative duties Proven customer service experience both verbal and written. Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications. Qualifications Required: Good standard of academic education and/or relevant vocational training The initial contract is until 31/03/2020, with a strong likelihood it will be extended. If you would like to pursue the role, don't hesitate to apply within
Responsibilities:
• Process Payroll related transactions from internal stakeholders, such as: Detached Duty, Standby, On Call Onetime payment submissions Memberships, Loans, PASS scheme Working Party Subsistence P45 / New Starter Declarations Settlement Agreements Court Orders
• Process Time related transactions from internal stakeholders, such as: - Overtime - Shift Changes - Sickness - Phased Return To Work - Time Savings Accounts, Salary Offset
• Handle customer queries either via telephone or e-mail.
• Test SAP system configuration changes, as required. Essential Skills: Customer focused and results orientated, with a logical approach to completing tasks. Be able to work using own initiative and develop effective solutions to problems. Must be a team player and proactively assist other team members when needed. Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas. Ability to work under pressure to agreed deadlines. Work with minimum supervision, self-motivated. Excellent interpersonal skills, be well organised and have a flexible approach. Committed to support continuous improvements. Good knowledge of administrative processes within an office environment. Organisational and planning skills are essential to this role. Experience and Knowledge: Minimum of one year's experience within a payroll environment, with particular focus on payroll data input and handling payroll queries. Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions. Experience of a computerised payroll system (SAP would be desirable). Experience of working in a busy office environment and performing a broad range of administrative duties Proven customer service experience both verbal and written. Working knowledge of Microsoft Office, or G Suite, especially word processing and spreadsheet applications. Qualifications Required: Good standard of academic education and/or relevant vocational training The initial contract is until 31/03/2020, with a strong likelihood it will be extended. If you would like to pursue the role, don't hesitate to apply within
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