Job Overview My client is one of the UKs leading residential block management companies with multiple offices across the UK which is growing at an exciting rate. They are now looking for a Credit Control Assistant to join their accounts team in the Croydon office to work closely with the Property and Estate Managers. This is not your stereotypical credit control role with lots of calls out and is a bit more consultative. This is a great opportunity to get in to a fast growing company that develops their staff and promote internally. Job Responsibilities Demands - Issuing Demands for Service Charges/Ground Rents as per the lease terms. Reminders - Responsible for issuing all reminders on a timely basis. - Reviewing and updating arrears tracking system on PMS - Sending out first reminders - Reviewing notes and other records on PMS when final reminders are due - Liaising with Estate managers and sending out final reminders as instructed which may involve visiting other offices. - Monitoring standing orders/direct debits and payment agreements - Raising and billing all fees Referrals for further action - Liaising with Estate managers with regard to further action on accounts - Forwarding accounts to Debt collection with appropriate paperwork - Raising and billing fees Other duties - Answering and responding to queries by telephone/email/letter - Noting accounts - Filing Ground Rent Reporting - Reconciliation of the Ground Rent and generating reports - Create Vouchers for accounting transactions - Transfers between bank accounts - Raising cheques - Liaising with the Freeholder - Responding to any Ground Rent queries - Updating the system with details following Lease Extension & Deed of Variations - Read the Lease and locate the information regarding Ground Rent - Calculate new Ground Rent charge due to Rent Review - Chase any Ground Rent outstanding - Good use of Excel and good accounting skills required. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.