Assistant Manager - ( CRE000095 ) Description Key Responsibilities Close monitoring of requests raised by branches and CS teams and ensure cases are processed within timeframes committed to branches and business. To have an eye for detail and be quality focused and willingness to work in shifts. Ability to process volumes and adept in handling single and batch processing. Should be an effective team player and have good interpersonal skills Sensitive to issues of confidentiality and compliance Openness to work in flexi hours Daily volume tracking and reporting Ensure merchant account creation requests are fulfilled accurately within defined turnaround times Timely and accurate processing merchant pay outs along with resolution of queries received from channels Ensure general ledgers balances are reconciled and exceptions are identified, reported and resolved on a timely basis. Ensure accurate and timely resolution of disputes received from member banks Track for settlement reports from network partners and ensure accurate and timely settlement and reconciliation. Key Competencies / skill set Self-Starter with good written and verbal communication Ability to work independently and as part of a team Attention to detail and strong numerical ability Quality conscious and Customer Focus Self-motivated with a proven track record of delivering success while operating within a team environment Qualifications Desired Candidate Profile Prior experience in handling Banking operations (Credit Card/Debit Card/Prepaid/ATM or Merchant operations, account maintenance, acquiring disputes and association settlement. Qualifications Graduation Experience Candidates with 2 to 5 years of relevant industry experience. Primary Location India-Tamil Nadu-Chennai Work Locations Noc Chennai INCUBATION CENTRE TOWER-B, ONE INDIABULLS PARK, CHENNAI 600053 Job Assistant Manager Organization Operations & Service Delivery Schedule Regular Shift Standard Job Type Full-time