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Credit Controller

Employer
WSP
Location
Manchester, UK
Salary
Competitive
Closing date
Oct 27, 2019

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
At WSP, you'll find yourself challenged in more fascinating and far-reaching ways than ever before. You'll explore new and inspiring opportunities to make the most of your expertise, broaden your professional horizons and create exciting new possibilities for people, organisations and society in general. A great opportunity for an experienced Credit Controller has become available, to join a market leading business in Manchester. The ultimate goal of the Credit team is the maximisation of profitable Sales over the shortest acceptable period and with the minimum of bad debt losses. The successful candidate will be able to demonstrate experience within credit control, have excellent communication skills, with an enthusiastic approach towards work and have a good record of reliability in terms of attendance and punctuality. A typical week could include: Proactively contact clients / internal contacts for prompt collection or resolution of aged receivables Driving cash flow & targets by strong portfolio management & relationship building Working with relevant client partners & divisions to achieve all Firm KPI's where applicable Raising the profile of the credit control department Engaging key stakeholders & continuously drive credit control strategy by building relationships Resolving customer receivable issues and disputes Developing excellent relationships with key contacts within organisations Full day to day management of assigned portfolio by accurate codification, collections comments & dispute identification Ensuring appropriate prioritisation techniques & timely follow up on all outstanding debts Using imagination & clear thinking techniques to improve processes & deliver excellent service Working as part of a team to ensure additional credit control tasks are undertaken Driving recommendations of referral for further action when full collections techniques are exhausted to recover bad debts Attending & contribute to credit control team meetings Traveling to other locations when required We'd love to hear from you if you have: Demonstrable Credit Control experience in a corporate environment Exposure to either the Professional Services or Construction industries would be an advantage; as would membership of the Institute of Credit Management (or studying for ICM exams) A good understanding of the basic concepts of Credit Management Ability to work under pressure in a fast paced dynamic environment demonstrating success at reducing aged debts & improving metrics; Successfully manage multiple tasks & priorities; Strong time management & demonstrate experience in meeting deadlines & targets; Proactive / self starter with positive can do attitude; Attention to detail & deliver high quality work; Change orientation approach to role; Excellent interpersonal & team work skills cultivating long term relationships at all levels of own & customer's organisation; Excellent verbal & written communication; Be customer focused; Good telephone manner, proficient in telephone cash collection techniques. Professional and confident persona Ability to command respect from peers Desire for personal & professional development; Proficient in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook; Ability to adapt to Bespoke Systems - (experience of Agresso an advantage) Flexible approach to working hours What if we can? What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP - we can WSP recognizes that work is only one part of our lives and making time for the other things in our life is important - be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application. As well as rewarding you with competitive pay, WSP offers standard benefits including a 37.5 hour working week, 25 days annual leave, pension schemes, life assurance, personal accident cover and paid professional subscriptions, and some not so standard benefits as part of our flexible benefits scheme - so if you would like to hop on a new bike (cycle to work scheme) or thrill the family with your Lego building skills (Discount at Legoland Windsor) - WSP can help Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Our VIBE (LGBT employee network) and PLEDGE (Promoting Leadership, Encouraging Diversity & Gender Equality) networks work with the business to help ensure we continue to promote the right environment to enable LGBT and female employees to reach their full potential, and to ensure we continue to promote equality, inclusivity and diversity for everyone. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria. In addition we support our people to achieve their personal health and well-being goals through our Thrive programme. About Us: As one of the world's leading professional services firms, long experience tells us it takes a lot of people to help deliver great projects. Our UK technical teams deliver great things, from skyscrapers to playgrounds, cycle paths to rail stations and roads to bridges ... but only with the help of hundreds of expert colleagues in HR, Finance, IT, Proposals, Legal and Marketing teams. People like you are vital to making WSP a successful business. When they look up at the Shard, catch the Manchester Metrolink or enjoy a clear drive between junction 28 and junction 31 M1, our people know they are involved in work that inspires, improves and protects. We need excellent people like you to help make it happen. www.wsp.com

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