Credit Control Assistant Leeds - Thorpe Park/LS15 Monday - Friday 9-5pm £20,000 - £25,000pa Our client multi award winning utilities business currently have a fantastic opportunity for a Credit Control Assistant to join their growing credit control team. If you have customer services experience and you are looking for a challenging role, this is an ideal opportunity to join, not only one of the fastest growing energy suppliers, but one of the fastest growing companies in the UK. This is a genuine opportunity for an individual to progress their career along with the rapid growth of the company. The credit control department is accountable for credit control processes for accounts receivable, including the consistent application of a credit policy, periodic credit reviews of existing customers, with the goal of optimising bad debt losses. The role will involve
• Timely and effective collection of debts
• Ability to effectively chase debtors with varying levels of urgency
• Process building and on-going refinement of processes
• Negotiating payment plans with customers
• Maintaining regular contact with clients who are classified as high risk
• Resolving and assisting with queries both internally and externally around outstanding invoices
• Checking customer credit ratings
• Assist relations with collection, legal and disconnection agencies
• Assisting with aspects of accounts payable to minimise late payment of valid invoices
• Liaising with our suppliers to correct erroneous invoices
• Liaising with our suppliers to request copy invoices
• Setting up Direct Debits and making payments to suppliers Essential Skills and Experience
• Prior experience with collection of debt
• Knowledge of credit related regulations is desirable
• Have experience with customer negotiations to retrieve payment
• Excellent communication skills at all levels
• PC literate and competence of Word, Excel and Outlook are required
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• A self-starter who is pro-active and can set and achieve goals
• Good standard of education
• Strong organisational & time management skills
• Ability to recognise potential risks to the firm that should be escalated Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency)