At Capital One, were building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good. Senior Director Risk Management Capital One seeks to recruit a senior leader for the Canada Card Business Risk Office to play a critical, strategic, and highly involved role managing risk within Capital One Canada. The incumbent will be accountable for shaping the agenda for being sustainably well-managed and serving as a strategic thought leader in integrated risk management for Capital One Canada. The incumbent will represent and be the voice of the business across the three lines of defense. As a senior risk steward, s/he will partner closely with other risk stewards to drive the overall well-managed agenda across the company. The incumbent will lead the efficient and effective governance of significant risks, including compliance, operational, and other top risks to the Canada Card business. S/he will also play a lead role driving process and risk management improvement across the Canada Card business. e, This individual will work closely with multiple constituencies including members of Canadas Senior Leadership Team driving process and risk management improvement, cross-company Risk partners in Compliance, Enterprise Risk Management, Operational Risk Management, and the International, Small Business and Walmart Business Risk Office, and across the company in a risk leadership role. Key responsibilities include Leadership of Capital One Canadas risk management operations, including strategic planning, risk identification, innovation and leadership Developing and executing high- quality risk controls and risk management programs/policies that will effectively meet the present and future needs of Capital One Canada Ensuring that the Canada Card business has processes in place to comply with the heightened risk management expectations of shareholders, regulators, incumbent management and the Board of Directors Creating, executing and championing an integrated risk management framework to help the Canada Card business mitigate risks, with a full understanding of both the positive and negative potential of the risks involved Providing independent and objective central oversight for all operational, financial and compliance-related risk processes and issues that affect the Canada Card business risk profile Actively developing programs to identify, manage and report known business risks, emerging risks, mitigation strategies, key risk indicators, risk appetite, residual risk and interdependencies. Providing thought leadership to the Canada Card Divisional President and Senior Leadership Team on key risks and process improvement opportunities across the business Developing analytical risk insights by leveraging data, technology and innovation to drive proactive risk management and appropriate actions to mitigate risks across the business Providing thought leadership in adapting risk management in alignment with Capital Ones digital and agile transformation as a technology company Leading teams of risk leaders with deep subject matter expertise and business knowledge, process leaders who own key risk governance and oversight programs, lead teams focused on compliance testing, data/analyst teams driving risk insights combined with digital innovation, and project teams driving the implementation of Canada Card-wide risk management programs and initiatives The Person The Capital One Canada Card Business Risk candidate may have a background in consulting, technology, or financial services, and/or risk management. Most importantly, s/he will have a track record of challenging the status quo and implementing change. This individual will build a trusted advisor relationship with the members of the Card organization, and the broader Capital One Canada Senior Leadership Team. The ideal candidate will demonstrate the ability to use innovation and non-traditional means to solve current business challenges. A leader capable of driving new ideas and influencing at all levels to create business opportunities through the use of data and technology. This person will have the ability to balance the role of the strategist and thinker with urgency, while simultaneously managing, delivering and influencing results in a growing and fast-paced environment. Critical Competencies for Success The individual we seek is a professionally mature, confident incumbent who is comfortable and effective at all levels of the organization. S/he is approachable, collaborative and possesses the following critical competencies Strategic Orientation The successful candidate will display a strong balance of strategic skills and strong business acumen, with a high level of intellectual agility and capacity for original thought. The candidate will demonstrate critical thinking and will have the ability to conceptualize problems and understand the dynamics of disparate businesses and models. This individual will be able to provide thoughtful and effective counsel on business, operational risk management, and compliance issues to the incumbent team. Analytical Problem Solving The successful candidate will have a track record of using analytical and process management skills to anticipate and mitigate potential operational risk scenarios. Having the expertise to leverage technology and data for risk insights and being able to provide thought leadership in this space is critical. Given that the business is based on rigorous credit risk management, the successful candidate will augment the credit risk function using excellent analytical as well as business judgment skills. Results Orientation S/he needs to have the focus, tenacity and experience to drive key strategies and priorities within large and complex organizations. It is essential that the candidate be able to balance trade-offs between risk and returns in order to achieve profit targets.