About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities & Our Ideal Candidate 1. Specific Indexing/Accessing & Processing Complete Indexing/Accessing/Processing as per the allocation every day To Index minimum of 250 invoices (130 for GBS / SCB India) per day subject to the availability of volume in the queue. Target may increase basis Business requirement Review the DA verification and ensure other validation for FCY & Non-PO invoices in Assessing queue To Assess minimum of 180 invoices per day subject to the availability of volume in the queue To Process minimum 150 LCY invoices / 60 FCY invoices per day subject to the availability of volume in the queue. To Check minimum 150 LCY invoices / 60 FCY invoices TARGET NUMBERS MAY INCREASE ON ANY GIVEN DAY BASIS BUSINESS REQUIREMENT To resolve mailbox queries/phone queries. Telephone queries to be handled with an intension to resolve during the call and email queries within 2 workdays. To ensure that rejects are despatched within the assigned time and as per SLA Complete processing of daily volumes including Journal Vouchers as assigned within the Team. Input Accuracy level to be at 99.5 PERCENT ( Pass 1 error out of total indexed / processed cannot be more than 0.5 PERCENT ) Nil contribution towards Pass 2 error Ensure Customer Complaints to be at the bare minimum level. Paycycle & Funding Paycycle Ensure that the work items are checked properly, maker-checker is documented, and the errors are corrected before paycycle run. Match exceptions are handled diligently Complete Paycycle run on each day. To ensure that the Vendor Control account & Online Suspense account is zero on a daily basis & Exceptions are reported to the Leads as & when found To give the Funding figure by EOD on the day of Paycycle Run after adjusting Cheque cancellation. To take daily back up of S2B database & reports from S2B on a daily basis and share in share-drive Funding Ensuring that funding entry is accurately processed on a daily basis and online suspense account is zero on a daily basis. Ensure that the funding account reconciliation is done on a daily basis. There should be no un-reconciled items in the funding account. To ensure that Cheques that are received for cancellations are with proper approvals and valid reasons. The reasons for cancellations are to be properly analysed. Cross Border Recharge (CBR Receivable & Payable) Ensure settlement of all CBRs before end of the month. Follow up for outstanding CBRs. Passing appropriate accounting entries (Payment/Receipt/Accruals). 2. Generic Managing the assigned tasks professionally and efficiently as per the SLA & DOI Conduct periodic tests of key controls in accordance with the operational risk policy framework Ensuring compliance of regulations, policies and requirements of the in-Scope Countries Contributing to the effectiveness of the team by utilising interpersonal skills to work with members effectively and to communicate across teams in the GFS Continually reviewing all assigned processes in order to identify opportunities for quality and process design improvement Ensuring total Customer Satisfaction by providing quality service that is error free and timely To be Responsive to the needs of the Stake-holders always, effective and regular communication to be maintained To be an effective backup during the absence of Primary Processor. To create effective back-up so that Process can run smoothly in the absence of Primary Processor To adhere to the Block leave and general leave plan. To complete all the e-Learnings and mandatory Trainings on time Apply now to join the Bank for those with big career ambitions.