Credit Controller

Recruiter
Adecco
Location
Berkshire, UK
Salary
Competitive
Posted
20 Oct 2019
Closes
21 Oct 2019
Ref
1294400354
Contract Type
Permanent
Hours
Full-time
Level of qualification
Not qualified, Part qualified
Do you have experience within Credit Control? Intermediate Excel? That includes the use of Pivot and V look ups. Knowledge of SAP? Preferably dealt with corporate and public sector customers? My client an International company based in Slough are looking for a Credit Controller to join their team on a permanent basis. Your overall purpose of the role is To collect overdue debts for their corporate customers whilst maintaining a high level of customer service. Assist in the resolution of queries and keep strong communication links with the customer and business teams. Provide weekly and monthly reporting for the Collections Manager and escalate any issues that will prevent collection of payments. Your duties will involve:
• Proactively manage customers to ensure agreed payment terms are being met
• To provide regular updates on debt activity reporting on all accounts with analysis and commentary on a daily / weekly and monthly basis as required to the Collections Manager with focus on debt >90 days
• To monitor all customers' payment performance and highlight all relevant trends monthly with a 'No surprise approach'
• To assist in preparation of collection reporting documentation
• Demonstrate LP behaviours by taking ownership of customer queries and actively take part in resolution by engaging with all functions to ensure optimum customer service is maintained
• Make recommendations to improve processes to enhance Working Capital
• To support and take part in individual projects within the Collections department as requested from Collections Manager / the Financial Operations Manager.
• To recommend and support development in SAP and Bi reporting to the Collections department to improve debt awareness, and productivity.
• To prepare and recommend accounts for escalation in a timely manner
• Maintain minimum Call Service Standard
• Take advantage of all training programs and continue to improve knowledge to ensure appropriate support can be provided to our customers Required knowledge & Experience:
• Use of excel - Vlook-ups, Pivots and other complex reports
• Ability to think outside the box and take initiative with the confidence and to challenge processes as required within remit.
• Customer Driven with the ability to deal with individuals at all levels of the business.
• Calm and assured approach under pressure and have the ability to work to tight deadlines.
• Ability to work to fast pace environment
• Ability to build relationships with a variety of different individuals and to be seen as approachable and willing to get involved.
• Demonstrate accuracy and work methodically within the team, whilst being productive, efficient and effective within the practice of Collections This company offers some lovely benefits Please apply now Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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