Assurance - Payroll Global Client Coordinator

Recruiter
PWC 1
Location
Belfast, UK
Salary
Competitive
Posted
20 Oct 2019
Closes
22 Oct 2019
Ref
1305367068
Contract Type
Permanent
Hours
Full-time
Level of qualification
Not qualified, Part qualified
Who we are Our team manage and coordinate multi territory managed payroll services for international clients in the financial services, professional services, pharmaceutical, technology, oil and gas, chemical sectors. Who are we looking for? We are looking for self-motivated individuals who have good organisational, communication and numerical skills, experience of working with tools and systems (experience of Excel essential and experience of SharePoint would be desirable). Experience and knowledge of payroll administration or processing is essential. It is important that you are willing to continue to learn, you can work well individually and as part of a team and you have an enthusiasm to succeed both on an individual and team level. About the role Successful applicants will work within the Global Payroll Co-ordination team, supporting both the implementation and operation of multi territory payrolls using our integrated delivery platform the Global Payroll Portal (GPP). Typical responsibilities could include: Capture requirements from client and PwC teams, document to support the configuration of PwC's payroll portal. Ensure client requirements are taken into consideration as part of the GPP roadmap and/or client specific updates Configure the GPP for each global client, including configuration of country entities, pay codes and standing data files. Creation of access rights for client payroll contacts in country, client employees and PwC Payroll contacts in country. Work with PwC in country to ensure timely delivery of all information required. Responsible for ensuring mutually agreed payroll calendars are embedded in GPP Ensuring the support module within the GPP is set up, train the client and PwC teams on procedures around using this tool. Ensuring KPI's are agreed and included in the GPP, train the client and PwC teams on procedures around using this tool. Facilitating client and internal project progress calls. Day to day communications with client and PwC payroll teams to ensure global payroll engagements are implemented as per contract and the payroll calendar. Monitor day to day and adhoc queries, emailed to the in-country team contacts and CC'd to our dedicated inbox Support robust Quality Assurance functions as part of large scale projects, providing day to day oversight of inputs and outputs to PwC Team space and PwC's Payroll Portal, reports generated by PwC's Payroll Portal Contacting and communicating with and training PwC and client teams Building and maintaining relationships with the wider global PwC network What is in it for you? This is a fast paced, challenging environment which can provide you with a rewarding and stimulating career. You will work with well known, global clients and receive both technical and softer skills training to assist with your continual personal and professional development. Where will you be based?Projects will be mainly carried out at PwC's Belfast office, although from time to time you may be required to travel to client sites (across the UK and sometimes global client sites) or PwC UK offices. We will discuss these requirements with you in advance of starting a project. Requirements Essential 2 to 3 years experience of basic payroll or HR processes or similar role in the private or public sector Experienced in client query management Good with technology - ability to pick up new systems quickly and an interest in learning new systems Good with numbers Good experience with Microsoft Office Good communication skills, particularly written communication skills Ability to prioritize work load and work to deadlines Ability to work in a team Desirable Knowledge of Microsoft SharePoint. Good organisational skills and a logical thinker. Ability to develop relationships with key stakeholders. Attributes Ability to apply a logical and analytical approach to work Ability to manage time, prioritize tasks and work under tight deadlines Excellent attention to detail Self-starter and motivated to succeed Proven ability to be a team player, while retaining ability to work independently with little supervision Excellent written and verbal communication skills Aptitude for learning new systems and IT applications Risk Assurance We're a leading provider of trust in the digital world - in the eyes of our people, our clients and our stakeholders. Today's business environment is different. More complex. More connected. Companies not only face new and unknown risks, but also new and untapped opportunities. Our team is at the forefront of this change, join us to be a part of transforming how risk is perceived and capitalised on. Not the role for you? Did you know PwC offer flexible contract arrangements as well as contingent work ( ie temporary or day rate contracting)? The skills we look for in future employees All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships. To apply, please visit our website via the button below. Diversity We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate. Learn more here www.pwc.com/uk/diversity