About J.P. Morgan Chase & Co JPMorgan Chase & Co. (NYSE JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com Functional Dept Description Client Tax Operations Utility The Client Tax Operations Utility in India consists of 100 staff and is responsible for the accurate and timely processing of in excess of 80 different corporate event types in over 90 markets, globally. The department is responsible for the completions of filing Tax reclaims/ processing of Relief at Source/ Reclaim payment processing and Regulatory Reporting The primary responsibility of this position is to support the day to day operations for tax processing for the Asset servicing team. Incumbent should possess knowledge on working of capital market. Should have the ability to work under pressure and meet stringent deadlines. Can effectively work in teams. Should be able to liaise with internal clients, client service teams & relationship managers. Key Responsibilities would include- Accuracy in processing in line with Standard Operating Procedures with no errors. Identify & escalate all error/exceptions on identification. Respond to routine queries/complaints Be audit focused in all BAU activities. Comply with the firm's policies & SOPs. Navigate systems quickly and accurately Identify opportunities for process efficiency & implement in a controlled manner Exhibit effective communication with key stakeholders. Thorough knowledge of SOPs/related check points. Perform all work in accordance to department procedures and within productivity processing and quality standards. Exercise good judgment and degree of confidentiality. Qualifications/Skills Team members should have/demonstrate the following qualification/skills and attributes Commerce graduates with good academic record. Good PC skills including Microsoft office products (Excel, Word, Power point, Access) Good oral and written communications skills. Must be able to work under pressure & deadline driven environment Able to grasp/learn concepts and procedures quickly Ability to work independently Problem solving skills Good time management skills Must be very detailed oriented and analytical Analytical with ability to quickly assess situations and resolve complex issues Job Location Mumbai Level 502 Level Shift Core Hours EMEA