It's fun to work at a company where people truly believe in what they are doingJob Description:The Credit Control Manager is responsible for all aspects of credit control and cash collection processes. The successful candidate will be committed, able to demonstrate an assertive and persistent yet tactful approach when dealing with clients, proactive and solution oriented, while delivering timely and high-quality results and able to pursue multiple concurrent initiatives.ESSENTIAL DUTIES AND

RESPONSIBILITIES:
Managing team of 2 credit controllers based in remote locationDealing with a large portfolio of prestigious clients and liaising with them on a daily basis regarding their debts, predominantly via telephoneContinually reviewing collection processes to improve operational efficiency, accuracy and timeliness of the functionCollaborating cross functionally with the Client Services/Operations/Sales teams to ensure that disputes and queries are resolved as quickly as possibleReducing DSO month on monthManaging and monitoring credit risk and achieving cash collection targetsReviewing older balances and formulating action plans to unlock the payment issuesManaging a process of deposits acceptance, allocation and refundsEnsuring daily cash are effectively allocatedEnsuring fast response times to customer queries and coordinating with billing team for credit memos and invoicesMinimising bad debts and write offs and notifying the Finance Director promptly of accounts at riskRecording and maintaining accurate chase history of Customers AccountsProviding monthly analysis and performance reports for Senior ManagementQUALIFICATIONS/REQUIREMENTS:Strong problem solving and analysis skills.Excellent communication skills (verbal, written, presentation).Excellent attention to detail.Positive attitude and strong customer focus.Work well in a cross-functional matrix environment, both independently and as part of a team.Advanced Excel skills required.Knowledge of customer contractual arrangements.Ability to thrive in a fast paced business environment.EXPERIENCE/TRAINING:5 years of collections experience preferredPrevious experience of managing a team based in different locationAged Debt Reporting & Analysis experienceExperience with SAP or similar ERP system preferredIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with usIt is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records. Full time