Who is Mastercard? We are the global technology company behind the worlds fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities. Job Title Director, Soution Architecture and Engineering Job Description Overview Position with advanced understanding and knowledge of the Processing Operations and Support area with solid knowledge of required services. Provide management direction to team and recommend strategic direction based on established policy. Assure established operations interfaces with MasterCards electronic payment processing systems are compliant with MasterCards global product rules and specifications. Recommend and implement policy changes. Lead and manage staff with responsibility for staffing, training, objective setting and ensuring goals and objectives are met by the team. Role Lead and motivate a team of Payment Transaction Specialists following corporate Human Resources policies and standards. Define and set team objectives monitoring performance ensuring these goals and objectives are achieved on a constant basis. Lead, coach and mentor team members on various functions. Execute corporate global MasterCard strategy with focus on processing operations via adequate strategy translations. Contribute to definition of Service Level Agreements / Operations Level Agreements between the global Processing Operations department and other processing and operations support teams throughout MasterCard. Ensure audit compliance of activities and work standards of team. Responsible for team adherence to standard Operations metrics and SLAs. Perform strategic planning; financial planning; administration and management of department. Manage effort within approved manpower and budget guidelines, coordinating multiple project efforts. Provide leadership, direction and supervision to staff and ensure each project or effort is adequately staffed; trained and managed. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary. Provide direction and guidance while the PTS Cabinet Team while creating and maintaining Architecture Runway (Roadmap) for the platform Be able to present to PTS Owner and Cabinet Members All About You Bachelors degree in Business, Information Technology, Computer Science or equivalent work experience. Strong payment transaction processing and industry business principles knowledge. Strong understanding of MasterCards payment processing systems, formats and associated customer host operating services and principles. Strong understanding of the full transaction life cycle for payment brands 6-10 years experience in Payments / Banking domain, having worked in delivering payments projects Ability to interact well with the customer, Sr. and Executive management Strong verbal and written communication skills Ability to drive change in a technical work environment Ability to coordinate processing theory /principles with business impact Ability to lead matrix organizations and cross functional teams Excellent time management skills Excellent coaching, mentoring, and team building skills Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodationmastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.