The Value You Deliver Complete end to end analysis in support of each assigned project and fix Projects will include but not limited to annual enrollment client initiated fee for service projects system fixes and initiatives Projects may also include new client implementations Scope and estimate new fee for service project requests This includes the completion of conceptual analysis to document current state future state and all system and process changes required Create project estimates using the fee for service pricing tool or through a project specific estimation meeting Elicit and capture high quality business requirement documents creation of reports Perform data analysis to accurately capture business requirements and as needed throughout the life cycle of each project and fix to ensure high quality results Conducts walkthrough and review of business requirement documents for each assigned project and fix Act as subject matter expert for all functional requirement areas Accurately document requirement revisions in all business requirement documents including project specific requirements the Plan Administration Manual PAM the Status Change Matrix SCM and all other impacted business requirement documents Support project and client end to end The Skills that are Key to this role Technical Behavioral Strong personal computing skills including proficiency with Microsoft office products including but not limited to Word Excel Access Project and PowerPoint Strong ability to write access queries and may also have SQL query skills The Skills that are Good To Have for this role Ability to elicit and document high quality business requirements Strong analytical abilityGood interpersonal skillsStrong judgment and problemsolving skillsStrong query and reporting skillsStrong ability to work effectively with business client and systems staffStrong understanding of scope requirements testing transition etc Able to complete advanced root cause and impact analysis Strong ability to understand endtoend processes and their interdependencies Strong ability to evaluate the endtoend impact of system and process changes and issues Strong ability to identify analyze and resolve problems working with Systems and other functional groupsStrong understanding of operational controls procedures and productsExcellent verbal and written communications skillsStrong client facing communication and consulting skillAbility to multitask prioritize problem solve and make decisions on competing prioritiesDemonstrates accuracy thoroughness and orderliness in performing work assignmentsAbility to understand the ramifications of decisions and actionsMotivated individual who is able to work independentlyInteracts effectively with peers and superiorsProvides support and cooperation toward achievement of project objectivesAble to create and promote a strong partnership with internal business partners Builds trust with business partners and coworkers facilitating the ability to work collaborativelyAble to interact effectively with all levels of management How your Work Impacts the Organization HW Operations and Implementations group supports our business partners in the US in servicing corporate institutional customers in health benefits administration vertical This involves moving the customers onto the Fidelity platform and supporting their ongoing recordkeeping needs This is done through a series of processes both technical and nontechnical that help a customer to use our products and services The Health and Welfare arm of Fidelity provides administration services to more than 30 large customers in the US This service offering is a part of Fidelitys HR Outsourcing business which is emerging as the companys driver of growth in future The Expertise We re Looking For PostGraduation degree from a recognized universityTechnological background would be an added advantagePrior experience in health and welfare domainPrevious proven experience for 1 to 3 years in one or all of the areas of research and analysis requirements gathering documentation testing and validationClientfacing experience for requirements gathering would be an added advantage Fidelity Investments is one of the worlds largest providers of financial services Headquartered in Boston US Fidelitys goal is to make financial expertise broadly accessible and effective in helping people live the lives they want Privately held for nearly 70 years Fidelity employs 45 000 associates who are focused on the longterm success of our customers FMR Fidelity Management Research India is the Global In house Center of Fidelity Investments Headquartered at Bangalore where operations commenced in 2003 FMR India has another fullyfunctional unit at Chennai To know more visit FMR India Location Bangalore EGL Shift timings 1 00 pm 10 00pm