Role Title CB - Business Analyst - Associate Wholesale Lending Services (WLS) services several lines of business within JPMorgan Chase, including Business Banking, Global Wealth Management, Investment Banking and Commercial Banking. The group consists of approximately 1,300 employees and is responsible for over $500 billion in loans outstanding. Within WLS, the Transformation and Simplification team coordinates & monitors all aspects of the long-term WLS strategy including integration of people, processes and platforms. The Business Analyst / Product Owner Support will be responsible for leadership in the execution of Workflow product support initiatives. Projects will include ongoing release management activities and small initiatives associated with the ongoing support of the application. Within an Agile framework, the Product Owner Team comprised of the Product Owner, PMs, and users, works collaboratively with the development team and user groups to document user stories for inclusion in sprints. The position will report into the Integration Management Workflow Product Owner and will be located in Bengaluru. Responsibilities Manage various initiatives within the Workflow agenda Help POs and Business to prioritize BOW for the year Execute release management activities within the Agile / Scrum model Coordinate Workflow platform releases and other releases as assigned Partner with relevant Operations, technology feature teams and key stakeholders to determine requirements, working closely with technology development teams to ensure user acceptance criteria are met prior to implementation Develop project plans, milestones and risks / dependencies covering all areas Manage stakeholders, conduct working group calls and ensure issues are properly captured and resolved. Establish working relationships and routinely interface with project sponsors, business stakeholders, Technology, Subject Matter Experts (SMES), and other functional partners. Lead/participate in regular project meetings to ensure project progress, adherence to project plan, milestones and deliverables including Workgroup & SME Engagement/Planning/Administration. Provide timely, accurate status updates to key WLS stakeholders including Senior Leadership. o Manage the work plan over time o Track and RAG-rate milestones o Track risks and issues, and escalate as needed to senior management o Establish and facilitate appropriate regular working meetings as required, including Working Groups and Project Control Committees; Develop presentations and shape messages in a manner effective for senior management and business presentation o Gather stakeholder input and signoff as required Manage the sprint and cross project tasks and dependencies. Provide oversight to the UAT Team and coordinate user testing as needed Partner with appropriate resources to provide/complete required project documentation (process flows, gap analysis, procedures, etc.) Provide user support during production incidents and proactively communicate status Acts as the primary interface between the Product Owner and the Feature Team for the assigned product domain. Communicate regularly with Feature Team, Users, and Product Owner Qualifications BA/BS degree or equivalent work experience required A minimum of 8 years in the financial services market Experience in loan operations and/or loan technology preferred Project Management experience, including the use of project plans and issue logs Experience in status reporting (project status, risks, issues, change controls, action items) Strong analytical, communication (verbal and written), and delivery skills Able to work with cross-functional teams and interact with all staff levels Able to operate semi-independently, follow tight deadlines, organize and prioritize work in order to support concurrent projects Agile/Scrum project management methodology experience Intermediate level knowledge of Microsoft suite of tools (including Project, PowerPoint, Excel, and Visio) Demonstrates increasing levels of business and technical acumen in order to effectively engage with Feature Team and bridge the gap between business and technology Location Bangalore, India Sarjapur Outer Ring Rd, Vathur Hobli, Prestige Tech PLATINA Bangalore 560 103 India