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Senior Pensions Manager

Employer
Focus Resourcing Group
Location
South East London, UK
Salary
Competitive
Closing date
Oct 21, 2019

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Job Role
Management Accountant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Our client is seeking a Senior Pensions Administrator and you will supporting the supporting the Operations Manager in ensuring the service delivery in terms of quality, profit and sustainability for an assigned client portfolio as well as assisting in the day to day line management of the designated team. Your role: Overseeing the management of annual and ad-hoc projects for all schemes on the team such as renewals, benefit statements, pension increases, life styling, trustees' reports and accounts. Ensuring projects are fully monitored and completed in line with customer and legislation requirements. Scrutinising the client work of other less experienced pensions administration team members. Monitoring accuracy performance and SLAs for the team, including activity and client performances, and taking action to ensure targets are met. Liaising with Operations Manager regarding appraisals and regular catch up meetings. Conducting some appraisals and catch up meetings including regular mentoring meetings with staff on probation. The person: Able to demonstrate an expert knowledge of pensions administration activities and can apply this knowledge to any scheme. Previous pensions administration experience of Defined Benefit (DB) and Defined Contributions (DC) schemes including leavers, retirements, deaths, transfers in, transfers out, monthly processing and investment, benefit statements, renewals and pension increases. Experience of current pensions legislation and framework is essential, especially the regulatory requirements of the various Pensions and Finance Acts which impact on pensions administration. Previous supervisory or workflow management experience is required ideally including performance monitoring, appraisals, recruitment etc. Third party pensions administration experience preferred, although strong all round experience within an in house pensions department which is not purely process driven will be considered. Previous presentational experience is desirable to assist with prospect pitches and trustee meetings. Educated to a minimum of A Level or Degree or equivalent standard. Ideally a minimum of three C grades or above at A Level or equivalent qualification. Strong Maths and English GCSE or equivalent qualification - minimum grade B. Significant progression within a relevant pension's qualification e.g. CPC/QPA/DPC/RPC/APMI (or applicants deemed 'qualified by experience' would be considered). Positive personal impact qualities such as leadership, influencing, credibility and empathy. Effective management skills including awareness of management processes and motivation of staff. Outstanding communicator, able to communicate effectively, professionally and concisely in writing, face to face and over the telephone with internal and external contacts. An eagerness to take on responsibility and adopt a flexible approach when work pressures are high. An ability to manage conflicting demands on one's time and able to work to tight deadlines. Able to delegate work priorities to less experienced staff. Capable of anticipating, resolving and owning problems, identifying solutions to management as and when required. Self-motivated and enthusiastic approach to work, taking responsibility for personal and technical continuous professional development.

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