About the roleWe've all experienced the impact of extraordinary technological change over recent years. All of our clients are impacted by digital advancements, and so our propositions need to respond to that. We are also seeing that our clients are changing how they work - increasingly working remotely and across multiple locations. For PwC, this means designing an operating model where we'll improve quality, deliver outstanding value to our clients, and create a better experience for our people. The Assurance Competency Centre is one of our key priorities to respond to this challenge. The Competency Centre executes the delivery of complete Financial Statement Line Items (FSLIs). This initially included the audit of Cash and Property, Plant and Equipment (PP&E), however we have expanded our service offering to the audit of Accounts Receivable and Accounts Payable and Data Channel 1 (with further activities subsequently, to achieve our 5 year plan). We are seeking a Senior Manager, to oversee and drive the high quality delivery. As well as overseeing and driving enhancements to audit quality, through more focussed delivery Competency Centres will play a critical role in driving ongoing innovation in what we do and how we do it - most particularly how we further automate delivery of these less complex areas of the audit (including the imminent pilot of cash.ai). The Competency Centre Team Lead will be absolutely fundamental to us achieving not just our growth strategy in terms of hours to be delivered under this model, but also in achieving full automation potential. The selected individual will be highly motivated to help drive this strategically significant change in our business. An additional key objective of the Competency Centre is to support PwC's social mobility agenda and as such we are looking for someone who is able to be open minded and creative about how and who we recruit and deploy on audit work, whilst understanding key quality criteria. Therefore being part of the Competency Centre provides you with the opportunity to make a real difference, including being a very public face in the local Bradford community - directly supporting PwCs social mobility agenda , and increasing the profile of PwC in the local area. ResponsibilitiesThe successful applicant will have the opportunity to be at the forefront of Audit strategy by: Driving the ongoing evolution of this significant business priority, working with Senior Leadership to optimise delivery from a technical and operational perspective Overseeing delivery within the Competency Centre from a people experience, quality, financial performance, and productivity perspective Lead a large team of people, with a diverse range of backgrounds and experience, including overall responsibility for all aspects of their development, coaching, mentoring, and pastoral care Drive a continuous learning culture, through implementation and maintenanceL & D curriculum ad hoc / just in time learning and sharing, and a formal and effective coaching and mentoring structure Work with the DDM Business Support Leader and Director to drive operational excellence in delivery, including around recruitment, resourcing, finance, training, etc. Lead your team to high quality delivery, setting the quality bar higher than in the broader audit business and motivating and enabling your team to achieve this bar consistently - including via: Coaching and supporting your Manager team Driving understanding of and compliance with technical and other operational requirements Thematic reviews of internal quality findings, including root cause analysis, action planning and remediation Responding to (internal and external) quality review findings and technical updates Acing as an internal technical delivery expert Drive optimal commercial outcomes within the Centre, through the budgeting and planning process, and a focus on productivity and chargeability Driving activity thought leadership and ongoing innovation (what we do and how we do it), including: Implementing and leading the execution of high profile technology projects, for example cash.ai Driving standardisation, automation, outsourcing, methodology enhancements, etc. on an ongoing basis, to enable our automation agenda Act as a broader business advocate for the Competency Centre within the broader business, through proactive engagement in wider training interventions (e.g. EAT) and BU group meetings Essential skills ACA qualified Agile, the ability to think on your feet, and able to respond effectively to change Excellent people skills, including motivating and coaching more junior team members Strong and proven leadership skills Experience of working on Operational aspects of delivery Strong written and oral communications skills, at all levels The ability to think creatively and innovate with new solutions Excellent organisational / project management skills Pro-active and self-motivated