Accounts Receivable Representative AS-MY-Kuala Lumpur Job Description and Qualifications POSITION SUMMARY Purpose This position reports to the Supervisor, Cash Application under SBS. The preliminary responsibility is to provide Accounts Receivable Accounting services in the North America region. This position is primarily responsible to handle payments from customers by applying remittances to open invoices in the SAP system in compliance with company policies and practices. The position will either report to the Accounts Receivable Supervisor or the Accounts Receivables team leader. Nature and Scope This position requires frequent interaction with credit & collection team/Banks/Intercompany team/billing/treasury team etc. in order to resolve any cash application issues. The incumbent must possess the ability to perform detailed account audits and clearly document findings and also provides essential support to the function supervisor in developing processes for acquisitions/divestitures/new initiatives. The incumbent must possess sound understanding of the cash application process. Problem-solving skills, the ability to support new initiatives and to implement procedural changes are necessary to ensure all cash application processes are functioning in compliance with company policies and practices. The incumbent must keep abreast of any changes implemented by the banks, IT, customer service, credit & collection and treasury. The incumbent should have an understanding of Air Products revenue cycle and the internal functions that the Accounts Receivable Dept. serves; i.e. Customer Service, Credit and Collection. He / She should have strong interpersonal and communications skills with a proven ability to identify and influence positive changes. Due to the different time zone, the incumbent must be able to work odd hours. DIMENSIONS Average Annual Portfolio Supports all North America Region Sales Systems used in the cash application process SAP, various Customer websites for remittance retrieval, AP Direct, various banks websites Volume of cash application transactions averages of 120,000 transactions monthly. Activities include wire transfers, lockbox checks, non-lockbox checks (Spain) and promissory notes, direct debits etc PRINCIPAL ACCOUNTABILITIES Responsible for insuring that cash received in A/R is applied and deposited on a timely basis and processing transactions to support the team input targets. Verifies that all reconciliation for A/R accounts is completed accurately and on time. Researches Customer Accounts/Transactions regarding information within the A/R area as requested. Process other transactions, i.e. Offsets, Check requests, bad Debts/Dispute items Write Off and B-Codes (small dollar journal entries). Offset invoice and credit memo per billing team or C&Cs instruction Follow up with customer regarding over/short pay residual Record complaint for dispute items Follow up/resolve unknown payment Perform Account Analysis for AR accounts Key contact for problem resolution for peers, treasury, customer service, banks and IT Responsible for the lock box application; including Checks, EDI, Wires and verifies deposits are loaded into the SAP (A/R system) daily and reconciled to reports provided by both the bank and the SAP. Work on cross-global activities to provide global workload balancing when required. Monthly account reconciliation for cash application offset entries The management of unallocated items Teamwork in ensuring all department KPIs are met Performs other duties as assigned by the Accounts Receivable Supervisor / team leader Ensure daily work complies with internal controls in accordance with requirements of Sarbanes-Oxley (SOX) section 404. MINIMUM REQUIREMENTS AND QUALIFICATIONS The candidate should have a minimal college Degree preferably in financial Accounting or Business administration. Fresh graduate are encouraged to apply. He / She should have a minimum of 1-2 years of working experience in transactional processing with exposure to financial accounting and reporting Ability to use a personal computer is a must. Team player, strong analytical skills, sound communication & good interpersonal skills are essential. Must be fluent in English. SAP experience or any experience in a Shared Service would be preferred Planning and prioritizing own workload to meet deadlines Working under time pressure and as part of a team Attention to detail, motivated and with a good presentation Req No. 26400BR Employment Status Full Time Employment Type Asia - Regular Organization Corporate Business Sector / Division Finance Region Asia Country Malaysia