Empiric Solutions Limited Empiric is muti-award winning International technology change and transformation recruitment business specialising in data, digital, cloud and security and providing contingent, SOW and retained recruitment services across these niche areas. The Company operates in the UK and has further expanded across western and central Europe, the Nordics and North America. Job Purpose To ensure accurate and timely processing of the company's contractor payroll and the relating client billing. Job responsibilities; Ensure all timesheets are accurately recorded and approved on the bill and pay system. Ensure accurate and timely processing of client Invoices from approved timesheets. Run and issue all self-bill invoices Prepare contractor pay runs in line with an appropriate payment schedule. Handling of queries over the phone Managing emailed request queries received in the Teams mailbox within agreed SLA's. Assist Credit control and compliance teams to resolve queries from clients and candidates. Undertake other duties as your line manager should require in keeping with the responsibilities of the post. Skills / Attributes Experience of working in a Pay and Bill assistant role. Effective communication and interpersonal skills. Ideally Previous knowledge of bill and pay system. Previous customer service experience.