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Administration Team Assistant Manager

Employer
Jo Holdsworth Recruitment
Location
Leeds, UK
Salary
Competitive
Closing date
Oct 17, 2019

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Job Role
Accounts Assistant
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Administration Team Assistant Manager Leeds Monday - Friday 9am -5.30pm £26,000 Our client a fast growing, dynamic truly global financial services organisation are currently recruiting for a Assistant Team Manager to manage their bus settlements and probate team based out of their prestigious Leeds offices. As Assistant Manager within the Settlements and Probates team of Transfer Agency, you will supervise a team of approximately eight administrators; ensuring performance levels and KPIs are met. Responsibilities include: Managing and eliminating errors at individual and team level, ensuring daily controls are effective Providing strong and effective guidance and coaching to the Administrators Overseeing workflow to ensure it aligns to department goals and activities Demonstrating solid communication skills within own team and across the Assistant Manager population Making and encouraging recommendations for continuous improvement Ensuring training and coaching requirements are understood and actioned for teams and individual Provide support and guidance for complex queries and complaints with a focus on first contact resolution and customer journey. Skills and experience: Good knowledge of performance management, coaching and leading teams Good understanding of managing deadlines and service level provision Knowledge of managing continuous improvement activity Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30 day period and contact you via any method of contact you have listed on your application. (Jo Holdsworth Recruitment - Recruitment Agency) This job was originally posted as www.totaljobs.com/job/88329560

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