Process income entitlements for the United States and Canadian markets serviced from Tampa.Quality control and develop solutions for client specific services.Provide creative solutions to reduce errors and to ensure adherence to audit and control policies.Provide back-up coverage for other team members and to assist same during high volume periods.Utilize technical knowledge in order to deliver quality service and achieve operating efficiency.Participate in activities related to compliance with procedures and controls. Minimize risk to the bank through increased knowledge of procedural requirements.Design any business required documents that can assist in reducing down the number of manual touch points it takes to process our payments.Work closely with peers and product to develop solutions that will enable our team to meet the mission statements of the department and create dynamic MIS.Maintain awareness of product changes and system enhancements.Participate in system testing.Perform multiple transactions of moderate complexity to achieve operating efficiency and a high level of productivity.