Platform Resourcing have a new exciting opportunity for a Credit Controller join a client business based in Newport, South Wales. This role would ideally suit a candidate from a credit controlling/debt collecting background. This is a permanent position paying a competitive salary of £20,000 . Duties and Responsibilities Management of up to 1000 accounts Chasing debt on daily basis via telephone, email and letter Making at least 50 calls per day from the daily action list, aged debt and scrutiny queue Management of the Calls and Reviews within the CMS system Ensuring all conversations are recorded onto the diary management system Working towards achieving monthly cash collection targets Working under pressure to tight deadlines on a daily basis Managing the scrutiny queue and making on the spot decisions whether to release the order for appearing in publication or not Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary Monitor and adjust credit limits to meet customer needs whilst avoiding the risk of bad debt Taking credit card payments over the phone directly onto the customers account Dealing with irate and difficult customers, both internal and external Negotiating repayment plans as and where necessary Liaising with Sales and Sales Managers in person and telephone/email regarding the status of accounts and payment collections Preparing accounts for the Legal process Raising queries as and when required Chasing outstanding queries from Sales Working in a Team environment and supporting colleagues as necessary Interested? If the answer is yes, then why not apply today and one of our team will come back to you if you are deemed suitable. Privacy and General Data Protection Policy By applying for this position, you are giving consent for Platform Resourcing Limited to contact you regarding this vacancy and to discuss potential opportunities that would be seen to be in both parties' interest for the explicit reason of assisting you to find work. Your details will not be passed on to any prospective employer/s without your prior consent. Platform Resourcing will not share any of your details with any third parties unless deemed suitable by you as the applicant/data subject. The above is a general overview and should not be used as a comprehensive list of Platform Resourcing Limited's commitments. You can find more information on how we handle your data please see our Data Protection and General Data Protection Policy within our policies page on our company website. If you have any questions, please call us on 01633 546320 before applying. Platform Resourcing are advertising this vacancy and are acting as an employment agency