Credit Controller - 8month FTC North Leicestershire £20,000 p.a. pro rata plus OTE Are you experienced within credit control and have successfully decreased outstanding debts? Do you pride yourself on your ability to manage multiple portfolios and build a strong rapport with customers? Are you resilient in your approach and enjoy interacting with customers? The Company: Eileen Richards Recruitment is working with one of our highly successful and thriving clients based in Leicester. Our client is a reputable regional business and are true market leaders within their industry. Our client is now looking for an experienced Credit Controller to manage a busy consumer portfolio for an 8 month period. You will proactively work on outbound campaigns to reduce outstanding debt and liaise with the customers on a daily basis to ensure the necessary payment plans are in place. Role & Responsibilities of the Credit Controller: Responsibility for a portfolio of accounts and focussing on collectable debt to meet cash targets Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop" (in accordance with pre-determined guidelines) Requesting credit limit increases where appropriate Taking ownership of queries raised and liaise with other departments to resolve Weekly account reconciliations to minimize unallocated cash Completing tasks in a timely manner in accordance with set deadlines Placing accounts on stop and referring accounts for legal collection where viable Covering for colleagues during periods of absence Occasional Saturday working may be required in winter months on a rota basis About You Experience in dealing with individuals' debt would be an advantage but not essential Excellent customer service, time management and telephone skills Experience of dealing with a high volume of customer accounts and associated call volume Numerate and able to work with formulae Strong negotiator and query resolution ability Proficient in MS Outlook, Word & Excel Team player and target driven Ability to communicate effectively (verbal & written) Credit control experience in a high incoming telephone call environment Self-motivated Additional Benefits: 25 days holiday Pension scheme Onsite parking Excellent onsite training Staff discount scheme Please note by applying for this role you give consent for Eileen Richards Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. If you do not receive a response within five working days then unfortunately your application has been unsuccessful on this occasion. Eileen Richards Recruitment are experienced within eight different sectors consisting of Accountancy and Finance, Construction, Customer Service & Onsite, Directors & Non-Executive, Human Resources, Office (including PA/EA), Sales & Marketing, Supply Chain & Procurement. We look forward to helping you in your career in these sectors, so please send a copy of your CV to us. If you know of other people who are currently looking for a new career in these sectors please feel free to refer them to us. We look forward to hearing from you.