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Credit Controller

Employer
SDL
Location
Holyport, UK
Salary
Competitive
Closing date
Oct 15, 2019

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
Job Title Credit Controller Education Bachelor's Degree Location Maidenhead, SL6 4UB UK (Primary) Career Level Experienced (Non-Manager) Category Accounting/Finance Job Type Full-time Job Description Credit ControllerSDL Finance in the UK is expanding We're looking for a Credit Controller to join our growing finance team in Maidenhead. In joining SDL's Operational Finance team you will be a critical part of supporting the leading company in language solutions and global content management. SDL helps companies build relevant digital experiences that deliver transformative business results on a global scale. 90 of the top 100 global brands trust SDL to simplify the complexity of managing content across multiple brands, websites, languages, and devices. Supporting such an organisation to operate across 39 countries creates many development opportunities within finance. We're growing our Operational Finance team to improve our ability to deliver accurate and timely information, work faster on our continuous improvement roadmap and drive greater business insight. We're looking for individuals aspiring to develop themselves as part of this growing team as we progress on our journey to creating a top finance team. Our aim is to build a best in class finance team. To take pride in working together to provide and efficient and accurate service. SDL is seeking an experienced Credit Controller to support their NASA business. The team operates in a dynamic, fast-paced environment, functioning as a proactive business partner and assisting the business leaders with their accounting and compliance responsibilities. We are looking for someone able to take ownership of their accounts and deliver on cash collection targets.The benefits As a valued member of SDL, you'll benefit from 25 days paid annual leave (increasing to 28 days with service), an additional 5 days paid leave to complete charitable work and an excellent pension and benefits package. Credit controllers at SDL receive a performance based bonus paid quarterly. Hear from our employees about what it's like to work at SDL:Key Skills and Attributes Commitment to excellent and considerate customer service Experience of high volume invoicing in an international environment Strong knowledge of billing and collections procedures Organised and results orientated To be a team player Efficient and accurate in the processing of information Ability to work under pressure and to strict deadlines Excellent written and verbal communication abilities Proficient use of excel and outlook Previous experience using Microsoft Great Plains and Onguard CM3 are preferable but not essentialYour key responsibilities As a Credit Controller you will form part of a dynamic team of 10 credit controllers globally, also working closely alongside our R2R and O2C teams.ObjectivesThe key objectives of the role are to: Maximise cash collection through the effective collection of debts in line with contracted terms Interact well with customers and internal teams to resolve issues in a timely manner Ensure compliance with financial policies and procedures Accurate billing and payment handling in multiple currenciesKey tasks and responsibilitiesMaximise cash collection through the effective collection of debts Implement the use of and comply with the SDL credit control policy Maintain records of credit control activity by customer and track debt collection though to the conclusion assisted by our credit management tool CM3 Deal with a high volume of emails/calls, both incoming and outgoing, in a timely manner Liaise with operational management to reduce the likelihood of payment delays and resolve outstanding queries Reviewing overdue balances and carrying out corrective actions as needed Raise payment queries with customer if necessary Handle and resolve complaints in a professional and timely manner, escalating to Management when appropriate Refer difficult debts to external collection agenciesProvide clear and concise management information Maintain and update the customer notes function, clearly identifying actions and responsibilities that lead to the efficient and timely collection of the debt Participate in regular debt review meetings with key managers to ensure they are aware of debt issues and active in supporting the resolution and collection of funds Working with the finance team provide cash forecasts based on future invoicing and cash collectionFrench Language skills would be advantageous, however all language skill sets are welcomeIf this sounds like you then please apply via our careers pageAny queries or direct applications please email nmumfordsdl.com Strictly No Recruitment Agencies

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