Assistant Manager - Credit Operations

Recruiter
Bajaj Finserv Lending Ltd
Location
India, IN
Salary
Competitive
Posted
12 Oct 2019
Closes
14 Oct 2019
Ref
1295647540
Contract Type
Permanent
Hours
Full-time
Level of qualification
Not qualified, Part qualified, Qualified
Assistant Manager - Credit Operations Location VARANASI Business/Function Not Specified Band E02 Job Reference JR00041192 Job Summary Assistant Manager - Credit Operations Job Purpose This position is open with Bajaj Finance ltd. Job Duties & Key Responsibilities Duties and Responsibilities - 1. Understanding of the investment products (FD, Mutual fund etc.) 2. Would be responsible for handling query & complaint raised by walk-in customers at FD service branch 3. Ensure timely & correct resolution to customer 4. Processing of fixed deposit & mutual fund application for walk-in customers 5. Processing of renewal, pre- maturity & other requests received from walk-in customers 6. Timely dispatch / handover of FDR (fixed deposit receipt) to customer 7. Adherence to process & policy changes as rolled out by HO / product team 8. Cross selling of FD & mutual fund to walk-in customer 9. Timely dispatch of physical file / applications to back office / central ops team Required Qualifications and Experience 1. Minimum graduation with 2 years of experience is preferable 2. Good in Excel/Word 3. Good communication and inter personal skills