Location BENTONVILLE, AR Career Area Business Operations Job Function - Employment Type Regular/Permanent Position Type Salary Requisition R-61381 What you'll do at The Associate Director, Membership Value Proposition will be responsible for developing new benefits for Sams Club & Plus levels of membership. You will manage a pipeline of innovations from ideation to execution to ensure the delivery of several new benefits each year. You will also create your recommendations by performing market research, benchmarking, data analysis, and building business cases. In addition, you will work with internal and external teams to ideated and implement these new benefits. These teams include market research, behavioral sciences, marketing, finance, decision sciences, operations, product development, engineering, and various external agencies. Youll sweep us off our feet if You have product development experience creating consumer products You have experience managing and improving customers experience across their lifecycle You have experience at a brand name company, in packaged goods, durable goods, software, financial products, hospitality, etc. You are passionate about consumer-centric product development You are strong in both the art & science of products development From market research & user experience, to data analysis & business cases You are action oriented and capable of managing many products & benefits in all phases of the development pipeline You really enjoy working in a large organization and working with others on product development & experience management You are an effective communicator and are able to make persuasive presentations to executives Youll make an impact by Developing new products & benefits Creating value for our members while driving profit for our company. Improving member experience Ensure our members have rewarding experiences, like hospitality companies do Cultivating thriving relationships Forge deep, collaborative partnerships with internal & external partners Crafting a data-based strategies Work with analytics & finance to ensure your strategies are grounded & economical Focusing on quality implementation Work cross-functionally to ensure the implementation matches your vision The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Minimum QualificationsOutlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications Bachelors degree in Business Administration, Marketing, Finance, Information Systems, Management, Engineering, Computer Science, or related field and 5 years' experience in financial services, retail analytics, retail market research, retail finance, credit card marketing, credit card analytics, credit card finance, or related field OR Master's degree in Business Administration, Marketing, Finance, Information Systems, Management, Engineering, Computer Science, or related field and 1 year's experience in financial services, retail analytics, retail market research, retail finance, credit card marketing, credit card analytics, credit card finance, or related field. 3 years' experience using Microsoft Office (for example, Word, Excel, PowerPoint). Preferred QualificationsOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Product Development, Profit and Loss (P&L) Accountability, Program Management Minimum Qualifications Minimum Qualifications Bachelors degree in Business Administration, Marketing, Finance, Information Systems, Management, Engineering, Computer Science, or related field and 5 years' experience in financial services, retail analytics, retail market research, retail finance, credit card marketing, credit card analytics, credit card finance, or related field OR Master's degree in Business Administration, Marketing, Finance, Information Systems, Management, Engineering, Computer Science, or related field and 1 year's experience in financial services, retail analytics, retail market research, retail finance, credit card marketing, credit card analytics, credit card finance, or related field. 3 years' experience using Microsoft Office (for example, Word, Excel, PowerPoint). About Sam's Club Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners. Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.