Credit Controller X2 - Rotherham area 8.30 to 4.30pm Monday to Thursday 4.00pm finish on Fridays and a 30 mins unpaid lunch break each day £18,000 to £20,000 25 holidays stats Money Purchase Scheme MAIN PURPOSE To manage 40 merchant credit accounts. KEY OBJECTIVES Effective and timely cash forecasting, cash collection and allocation. Effective customer query management/resolution. Effective communication with both internal and external customers. Creation of customer accounts. Liaising internally and externally with customers, predominantly regarding returns. Maintaining contact with customers to ensure invoices are clear for payment. Posting and allocating daily receipts to accounting systems. Adherence to International standard requirements in relation to Health, Safety, Quality and Environmental (including energy). To be an enthusiastic team player to happily assist the team with our daily tasks. Other ad-hoc duties as required. COMPETENCIES Planning and organising Identifies more critical and less critical activities and adjusts priorities when appropriate. Stays focused, uses time effectively and prevents irrelevant issues or distractions from interfering with work completion. Leverages resources, takes advantage of available resources to complete work efficiently, coordinates with internal and external partners. Communication Skills Ability to communicate effectively using a variety of mediums. Clearly conveys information and ideas through to individuals or groups in a manner that engages them and helps them to understand and retain the message. Building Relationships Develops effective relationships with employees, peers and managers. Treats others with respect and develops trust. Personal Responsibility Take personal responsibilities for own actions and for sorting out issues or problems that arise. Is focused on achieving results to required standards and developing skills and knowledge. Problem Solving Identifies issues, problems and opportunities. Gathers information and analyses cause and effect. Implements corrective actions and changes processes to eliminate problems. Creates awareness of the problem, solution and action taken. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser