Credit Controller Cardiff Permanent £22k per annum, DOE Full-time, Mon to Fri ST6716 Our client, an established law firm in Cardiff, currently have a great opportunity for an experienced individual to join their busy Finance team, to help maintain an effective and professional credit control function. The role involves building strong relationships with our client's colleagues and clients, to ensure the best possible service is provided. Main Job Tasks and

Responsibilities:

• Chase overdue invoices by telephone, email or letter within agreed timescales
• Communicate in a professional manner with various stakeholders
• Maintain accurate records relating to the recovery of invoices within the Credit control database/Practice Management System
• Respond promptly and comprehensively to both client and internal queries
• Prepare ad hoc reports and reconciliations as required
• Monitor the delivery of invoices and discuss any trends with the Credit Manager
• Check account status and send monthly statements
• Ensure an effective communication with the Credit Manager to raise any potential opportunities or problem debts; report on the effect this has on the cash collection targets
• Attend internal meetings to discuss debt with the legal teams, as required
• Assist Finance to resolve client balances
• Assist with new client file openings within the Practice Management System in line with approved guidelines. Education and Experience:
• Previous experience in credit control is required
• Experience of legal / professional services industry is beneficial. Key Competencies:
• Confident, professional and assertive
• Excellent verbal and written communication skills
• Accurate, efficient and organised, with ability to prioritise tasks as needed
• Honest and trustworthy
• Strong interpersonal skills
• Strong computer skills (Microsoft packages, specifically Excel) Privacy Notice St David Recruitment Services is an Employment Agency providing work-finding services to our clients, candidates and work-seekers. Our Company must process personal data so that we can provide these services and in doing so, the Company acts as a Data Controller. As a candidate, you may provide personal details to our Company directly in CV form or via our website. Alternatively, we may collect them from another source such as a third party jobs board. As a business, we must have a legal basis for processing personal data and in turn providing work-finding services. In the event that you are a candidate who has formally registered with St David Recruitment Services, please be advised that personal data is processed on the legal basis of 'Contractual Obligation;' the processing is necessary for the performance of a contract. In all other instances, where we receive personal data via direct or indirect means, either supplied by yourself or obtained via a public forum, we process data on the basis of 'Legitimate Interest;' processing is necessary for the purposes of our legitimate interest to provide work-finding services. St David Recruitment Services will only share personal data with clients who have authorised us to source prospective candidates for permanent or temporary employment. Specific company names will be disclosed in advance of any data being shared. As a business, we will retain personal data only for as long as is necessary, on a secure CRM system. The Conduct of Employment Agencies and Employment Businesses Regulations 2003, require us to keep work-seeker records for at least one year from the date of their creation or after the date on which we last provide work-finding services. Where applicable, we must also keep payroll records, holiday pay, sick pay and pensions auto-enrolment records for as long as is legally required by HMRC and associated national minimum wage, social security and tax legislation. As an individual, you have several rights in respect to the processing of your personal data, all of which can be reviewed on our website. This includes the right to withdraw consent at any time by contacting the Recruitment Consultant with whom you initiated contact, or any other employee at St David Recruitment Services. This e-mail may contain confidential personal data / sensitive personal data and is for the use of the intended addressee(s) only. Onward delivery, copying or similar disclosure of the contents of this e-mail should only be done so in accordance with GDPR legislation. If you receive this email by mistake, please advise the sender immediately and take appropriate measures to delete the content. E-mails sent and/or received via our organisation will retained and monitored for the purposes of ensuring compliance with GDPR.