A well-established retailer based in South London are actively looking for an experienced Credit Controller to help to reduce bad debt and improve company profitability. You will be reporting in to the Credit Control Manager and working as part of a finance team of 12. Duties include: Manage an individual Portfolio of circa 800 accounts Working to monthly and annual targets for Cash Collection, Debt Reduction and unapplied Cash Processing new account applications for designated Portfolio Continuous Credit checking new and existing customers Chasing overdue debts in the UK and Ireland by phone, email & letter in accordance with company Credit Policy. Managing and releasing Customer Orders from Held status Supporting Sales informing them in advance of Accounts & Orders Investigating and resolving queries relating to non-payment of invoices Liaising with the Sales and Customer Service teams on credit control issues Sending statements pdf & Excel, reminder letters & copy documents to customers. Negotiating Payment Plans, coding Customer Card and informing Credit Manager Escalate all accounts deemed a Risk to Credit Manager The successful candidate MUST have previous credit control experience. In return you will receive a competitive salary with bonuses