Holt Executive is currently partnered with a leading aviation technology provider who has a strong delivery throughout the world. Holt Executive is currently seeking experienced Account Directors who have experience handling critical accounts and larger territories. The Account Director will define and drive sales growth and profit targets for the region across entire products and services portfolios. The Account Director will have additional specialised knowledge and will be viewed as one of the experts by the company and in the field. In Addition, the Account Director will develop a strong relationship with key management at assigned customer accounts and assist with customs as directed to ensure increased customer satisfaction and increased market share. Key responsibilities for the Account Director: Responsible for overseeing the Regional Customer Service Management team consisting of Customer Support, Program Management Organisation, Marketing, and other assigned personnel in order to achieve total customer satisfaction with assigned accounts. Travel to customer locations to develop relationships and completely understand customers' issues. Determines what the customer is trying to accomplish, fix, or avoid and then applies expertise to jointly develop solutions Develop and maintain detailed information on potential customer organisations, key decision-makers, key influencers with the purpose of fostering the relationship between the customer and the business Help drive the promotion and sale of the entire business' products and services portfolio Hire, lead, train, motivate and appraise the performance of Account Managers in assigned region Ensure proper implementation of marketing programs, product promotions, and new product launches in order to maintain the business as the preferred In-flight Entertainment supplier Keep informed of competitors, developments, and trends in assigned region. Provides regular reports on activities and opportunities in the region Help create new and innovative business models Key Requirements of the Account Director: Minimum 10 years of a combination of Account Management, Product Management or Program Management and successful sales experience in avionics or aerospace Bachelors or Equivalent University Degree in Business, Sales or Marketing or Technical Degree in related field preferred Comprehensive knowledge of GUI options, application functionality, and associated commercial and technical implications for choices Excellent understanding of company, functions, organisation structure, processes and personnel Excellent organisation and discipline. Comprehensive, execution of required regular reviews such as forecasting, OSO entry, award and handover routines, program control, cash collection, account review, with a high level of efficiency. Travel up to 50% of the time, primarily regionally and occasionally globally Interested? Click 'Apply' and our consultant Daniel will contact you. All calls are recorded for training and quality purposes. Further details are shown within our Privacy Policy which is displayed on our website