Main purpose of the job: Responsible for all aspects of Sales Ledger and associated administration within the Export Department and supporting the Export Assistant Manager with the French Customers. Accountabilities/Tasks Sales Ledger Checking payments received against Customer's Accounts on our in-house Sales Ledger system. Create the Export Age Debt spreadsheet every month and keep it up to date. Check age debt records for outstanding payments and e-mail or fax details to the relevant Agent or Customer to advise that payment is due or late. Prepare the Sales Agents' commission file so that the Accounts Department can arrange payment. E-mail the Agents a copy of their Commission Report. Certificate of Shipment requests and VAT refunds. Credit Note Investigate the customer credit request to see if it is a valid claim. Prepare the credit request file (copies of invoices, packing list, customer's credit request) for the Accounts Department Send copy of credit note to the Customer. Update the credit request spreadsheet Process Orders Orders are received and loaded onto the Company in-house system. Within 24 hours order confirmations must be faxed or e-mailed to the relevant customer or Agent. Orders are then transferred to the Warehouse for packing and despatch. Once orders have been packed, shipping documents need to be raised (invoices, packing lists) and freight organised. Shipping documents must be sent to Sales Agents and Customers and copies kept for customer files. Liaise with Freight Forwarders Ensure goods are collected by Forwarders efficiently and on time. Check the Forwarder's invoices before passing them to the Accounts Department Raise any queries and follow them all until resolved. Dealing with General Customer Queries Supporting the Assistant Export Manager with key clients, Accounts and customers from the French market. General Office Duties General administration tasks Filing Photocopying Postal Duties Any other duties deemed necessary by the Export Manager We would ask that Recruitment Agencies do not contact us.