Great brands have a great story. Ours is legendary. In 1854, Elisha Otis travelled to the New York World's Fair to promote his new invention. Standing high above the crowd on a platform elevator, he ordered the retaining rope cut. The crowd cried out. His safety brake held. And in that moment, one man changed the world's perspective on what's possible, sending it rising up. Would you like to join a truly international, talent driven company with values that focus on Performance, Quality, Innovation and Employee Opportunity? What are we looking for? Otis is currently recruiting for a Credit Controller to join our Finance Team; these roles will be based at our Customer Care Centre in Leicester. The main goal of this role is to take responsibility of all aspects of credit control to maximize cash collection and cash flow whilst minimizing risk. As a Credit Controller you will: maintain a high level of Customer Service at all times reducing overall debt to a minimum chase outstanding debt using telephone, email and standard letters against monthly cash performance targets. work closely with our clients and our Branch Network to ensure the resolution of outstanding debt work in a culture of continuous improvement and look to identify the root causes of disputes demonstrate that you have a good understanding of sales and operational processes that lead to invoice and billing and understand the reasons as to why disputes can arise ensure the team quarterly aged debt reduction targets are met To be successful in this role you must; have a proven track record in debt resolution and reduction demonstrate effective stakeholder engagement and the ability to re-evaluate moving priorities in line with changing business needs be solutions driven and have the ability to solve problems in order to meet the desired results be a team player What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success More about us: Otis Elevator Company is the world's largest manufacturer and maintainer of people-moving products, including elevators, escalators and moving walkways. Otis is a wholly owned subsidiary of United Technologies Corporation. Headquartered in Farmington, Connecticut, USA, Otis employs more than 60,000 people, offers products and services in more than 200 countries and territories and maintains more than 1.35 million lifts and escalators worldwide. We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from Debt Dispute Controllers, Cash Collection Agents, Debt Control Advisors, Collections Specialists and Credit Controllers who live within a commutable distance of Leicester. Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.