Juliette Lister and Lisa Tremlett are currently assisting a TPA who are presently recruiting for Senior Pensions Administrators and Pensions Administrators in Welwyn This is a Profile Search and Selection vacancy who are operating as an Employment Agency. In order to apply for this position candidates MUST have PENSIONS EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted In conjunction with the Team Leader, ensure that all delivery promises and performance standards are achieved. Escalate problems and cases to Team Leader. Be a point of reference on technical issues and non-standard cases. Challenge procedures to identify process improvements and pass on recommendations to Team Leader. Check and challenge basis of work performed by junior associates and make sure that the requested work has been undertaken. Coach junior associates on errors made to explain and prevent reoccurrence. Seek further peer review where required to clarify understanding. Monitor own workflow and that of junior associates via Casework to ensure service levels are achieved. Take responsibility for development of homepage and precedent documents. Complaint Management Recognise and escalate potential complaints to Team Leader. The Requirements Interpersonal skills to include good written and verbal communication. Good time management skills and the ability to organise and prioritise own workload. Able to work to a high level of accuracy. Customer and quality focussed. Computer literate. Pass at C or above for Maths and English at GCSE or equivalent. Experience of dealing with occupational pension schemes. Experience of managing junior associates. DB experience essential This role would be suited to any of the following; Pensions Administrator DB Pensions Administrator Final Salary Pensions Administrator Pensions Admin DC Pensions Administrator Money Purchase Pensions Administrator If you are also aware of any friends or colleagues currently working within the industry who are looking for a change within their career, please pass on our contact details and we will endeavour to assist with their search. Profile Search and Selection are a specialist Pensions and Financial Services recruitment agency with opportunities nationwide - Please feel free to contact us direct should you wish to discuss any further vacancies