Accounts Receivable, Billing & Collections Specialist Overview This exciting, niche business which is rapidly becoming a market leader by disrupting a traditional market. It offers a highly personalised, comprehensive service to healthcare professionals, supporting their billing, collections and debt recovery needs. Our years of experience within this sector has enabled the business to rapidly outshine the traditional competitors in the market and achieve a glowing reputation with clients. The business recently brought in additional investors and Board Directors to help drive development of the services and technology, with a view to becoming the market leader in UK medical billing. The role The Accounts Receivable, Billing & Collections Specialist will be primarily responsible for providing financial, clerical and administrative services to ensure efficient, timely and accurate payment of client accounts under his or her control. The role will require regular engagement with client staff, insurance companies and other industry organisations. Key Responsibilities
• Ensuring that chargeable activities undertaken by our clients are invoiced, and the required fees received correctly
• Liaising with client staff as necessary, to ensure all billing information is captured, is accurate and is provided in a timely manner
• Accurate and timely completion of invoicing, paying particular care when applying costs and dealing with CCSD coding
• Receipting of cheque, BACS, card and online payments including precise allocation to debtor balances; banking cheques and cash receipts; ensuring appropriate action is taken throughout the collection process
• Reconciling bank statements to invoices and monies received, in order to identify possible discrepancies and aged / bad debts; maintenance of all debtor accounts
• Running and presenting client reports on a monthly/ad hoc basis Required Skills
• Advanced computer proficiency including Microsoft office
• Minimum of 2 years medical billing experience (preferably with CCSD coding and insurance company fee schedule knowledge)
• Experience with billing software, preferably one of the Medical Billing systems. Personal characteristics
• Passionate and excited about building a new business
• Excellent customer service skills
• Numerate and strong attention to detail
• Excellent verbal and written communication skills; ability to appropriately liaise with different levels of staff from client directors to insurance administrators
• Ability to follow a structured process to ensure compliance, but able to work on own initiative to e.g. resolve queries promptly and accurately, add value to existing processes as appropriate
• Ability to work independently and meet critical deadlines
• Supportive and positive attitude