Permanent Credit Control
• Handling of all tier 2 interactions received into Credit Control & Billing ensuring all requests are completed and successfully resolved within the agreed service level.
• Processing of customer credit checks.
• Work to daily team target set by team leader
• Accurate and timely creation of correctly authorised manual invoices within SAP when requested by business
• Creation of manual credit notes within SAP ensuring adherence to company policy.
• Work on customer disputes to help minimise outstanding debt
• Creating and categorising outbound service requests. The ideal candidate will have experience using systems such as MS Excel & MS Word and experience of using SAP would be desirable but not essential. Please contact me on or apply to this advert if this sounds like something you could be interested in.