This is an exciting opportunity for a credit manager to join a nationwide business and manage a large team. The key responsibilities are: Managing and motivating a team of 10 credit controllers Ensuring payments are received to agreed terms so that cash collection and overdue targets are achieved Conducting regular debtor reviews to ensure consistent standards are achieved and credit control procedures are adhered to Support and encourage the Credit Control Teams to hit cash targets Query resolution when escalated by credit controller/supervisor Process & System improvements & implementations Monitor workload of credit controllers Monthly reporting of aged debt and potential bad debt Be the first point of escalation for the Credit Control Team and internal customers The successful candidate will need the following: Commercial awareness and a positive approach to building good working relationships with staff and customers alike Strong track record of dealing with high-volume transactions CICM or qualified by experience Clear decision making A high level of numeracy and accuracy Good working knowledge of Excel Experience managing a large team The ability to manage own workload, prioritise tasks, direct work and drive results Good communication and interpersonal skills