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Senior Telecoms Billing & Porvisioning Advisor

Employer
Strand Recruitment Ltd
Location
Huddersfield, UK
Salary
Competitive
Closing date
Jul 18, 2019

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Job Role
Credit Control
Sector
Finance
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen for a Telecoms Billing and Provisioning Administrator to join our established client based in Huddersfield. Due to ongoing expansion, the opportunity has arisen for an experienced, ambitious individual to join our client who have become one of the most respected and trusted communications specialists in the UK. Key Roles and Responsibilities of the Telecoms Billing and Provisioning Administrator: Provisioning all orders from sales team and project team Complete & manage the monthly billing and associated reporting Import call data records on a monthly basis Correct all rejections and raise queries where necessary with suppliers Reconcile supplier bills against customer billing information Dealing with suppliers to ensure supply chain runs smoothly Dealing with incoming customer emails & phone calls (Billing) Co-ordinate engineers (including 3rd party engineers) for faults and support work where necessary. Providing excellent customer service and developing standard operating processes Working closely with the service desk to ensure that the highest level of customer service are adhered to Provide revenue assurance on monthly billing Meeting billing KPI Maintenance of customer records Activity reporting Experience required to be successful in the role of Telecoms Billing and Provisioning Administrator: In-depth experience of professional Customer Services from within a B2B environment. Knowledge of Telecoms Industry advantageous (training provided) Excellent communication & problem-solving skills. Proven ability to work independently as well as within a team. Analytical skills Benefits: Generous salary £23 - 28,000 depending on experience Pension Scheme Profit Share linked Bonus Scheme Be part of our exciting journey: 75% growth over the last 3 years Funded training and development If you feel you have the relevant skills and experience to be successful in the role of Telecoms Billing and Provisioning Administrator please submit your CV to apply or contact Rachel Locke at Strand Recruitment.

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